HP Color LaserJet CM4730 Service Manual - Page 539

Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action 13.01.11 JAM INSIDE LOWER RIGHT DOOR There is a paper jam inside the lower right door, or the paper did not feed from the paper tray. 1. Follow the onscreen help to clear the jam. 2. It might be a no-pick jam. Check the tray 3 and 4 paper pickup and paper feed rollers. Reseat the rollers if necessary. Replace the rollers if they are worn or damaged. 3. Ensure that paper is loaded correctly in the paper tray. 4. Try exchanging paper trays to isolate the problem. 13.02.00 JAM INSIDE RIGHT DOORS Paper is jammed inside the right doors. The 1. Follow the onscreen help to clear the trailing edge was not detected by sensor jam. Touch OK to continue. SR12 after the specified time. 2. Check for obstructions in the paper feed assembly. 3. Ensure that paper is loaded correctly in the paper tray. 4. Try exchanging paper trays to isolate the problem. 5. If paper jams in the paper feed assembly, replace the assembly after checking for any obstruction. 13.05.00 JAM INSIDE RIGHT DOORS Paper is jammed inside the right doors. The 1. Follow the onscreen help to clear the trailing edge was not detected by sensor jam. SR12 after the specified time. 2. Check for obstructions in the paper feed assembly. 3. Ensure that paper is loaded correctly in the paper tray. 4. Try exchanging paper trays to isolate the problem. 5. If paper jams in the paper feed assembly, replace the assembly after checking for any obstruction. 13.06.00 JAM INSIDE UPPER RIGHT DOOR There is a paper jam inside the right doors. Follow the onscreen instructions to find and remove the jammed media. 13.09.00 JAM INSIDE FRONT SMALL DOOR Paper is jammed inside the front small door. 1. Follow the onscreen help to clear the jam. 2. Check for obstructions inside the output accessory bridge. 3. Try printing a simplex job to isolate the issue. 4. Remove and reinstall the output accessory bridge. Check for paper after removal. ENWW Control-panel messages 519