HP Color LaserJet CM4730 Service Manual - Page 555
Output Device Failure, 12.99 Output Device Disconnected, Reinstall the MBM.
View all HP Color LaserJet CM4730 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 555 highlights
Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action PS1304 is located on the jogger assembly and can be accessed after removing the front, rear, and top covers of the stapler/ stacker. 3. Reinstall the stapler/stacker. 4. If none of the above corrects the problem, replace the stapler/stacker unit. 65.12.03 Output Device Failure Staple-motor malfunction. The staple motor 1. Check for a staple jam in the stapler; was unable to return to the home position remove any jammed staples. as read by sensor PHOl1. 2. Turn the MFP off then on. This signal is generated by sensor PHOl1 (stapler home-position sensor). PHOl1 is 3. If none of the above corrects the located in the stapler assembly and cannot problem, replace the stapler/stacker be serviced. If the stapler drive does not unit. return to home position (HP) during the normal cycle, the stapler/stacker driver signals M1304 (stapler motor) to rotate once in reverse. If the HP signal is not detected, the stapler/stacker driver sends a signal to the formatter that the staple motor has malfunctioned. 65.12.34 Output Device Failure Cooling fan failure. 1. Turn the MFP off then on. (multi-bin mailbox only) This failure is detected by the MBM driver board. If the rotation speed of the cooling fan is not normal for 5 seconds or longer, the MBM control board notifies the formatter of the problem. 2. Reinstall the MBM. 3. If none of the above corrects the problem, replace the MBM unit. 65.12.34 Output Device Failure Cooling fan failure. 1. Turn the MFP off then on. (stapler/stacker only) This failure is detected by the stapler/ stacker control board. If the rotation speed of the cooling fan is not normal for 5 seconds or longer, the stapler/stacker control board notifies the formatter of the problem. 2. Reinstall the stapler/stacker. 3. If none of the above corrects the problem, replace the stapler/stacker unit. 65.12.35 Output Device Failure Stapler malfunction. The stapler self-prime 1. Verify that genuine HP staples are sensor PHOl2 did not activate. being used and that the staples are the correct type for this stapler. This signal is generated by sensor PHOl2 (staple-ready sensor). Sensor PHOl2 is located in the stapler assembly and cannot be serviced. NOTE: Staples come preloaded in the staple cartridge and cannot be ordered When a new staple cartridge is installed, separately as a refill from HP. the stapler goes through the stapling motion 11 times in order to advance the 2. Replace the staple cartridge. first staple to the proper stapling position. If the staples are not advanced after 11 attempts, the control board notifies the formatter that self-priming has failed. 3. If none of the above corrects the problem, replace the stapler/stacker unit. 65.12.99 Output Device Disconnected (multi-bin mailbox only) When the printer was turned on, the MBM lost communication with the MFP. 1. Turn off the MFP. 2. Disconnect the communication cable between the output device and the MFP. ENWW Control-panel messages 535