HP Color LaserJet CM4730 Service Manual - Page 560
Control panel message, Description, Recommended action, CAUTION, Error executing Digital Send job. Job - mfp scan to folder
View all HP Color LaserJet CM4730 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 560 highlights
Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action If the message persists, ensure that the ADF mylar sheet, ADF pickup roller assembly, and ADF separation pad are installed correctly. If any of these components is dirty or worn, replace the component. The ADF input motor might be defective. Observe the motor to see if it is rotating or attempting to pull paper through the paper path. See Figure 6-14 ADF motors, fans, and solenoids on page 647. You can use the Scanner Tests in the Troubleshooting menu to test this motor. See Scanner tests on page 628. Run the ADF Input Motor test and the ADF Input Motor Reverse test. If the motor does not rotate, verify that the connector CN103 is seated correctly on the scanner controller PCB and that the connector on the motor is seated correctly. If the motor is defective, replace the ADF. See ADF assembly on page 437. E-mail Gateway did not accept the job because the attachment was too large. The scanned documents have exceeded the size limit of the server. Send the job again using a lower resolution, smaller file size setting, or fewer pages. Contact the network administrator to enable sending the scanned documents by using multiple e-mails. E-mail Gateway did not respond. Job failed. A gateway has exceeded the time out value. Validate the SMTP IP address. E-mail Gateway rejected the job because One or more of the e-mail addresses is of the addressing information. Job failed. incorrect. Send the job again with the correct addresses. Error executing Digital Send job. Job failed. A digital send job has failed and cannot be Try to send the job again. delivered. Folder list is full. To add a folder, you must first delete a folder. The MFP limits the number of folders that can be established. Delete an unused folder to add a new folder. HP Digital Sending: Delivery Error A digital send job has failed and cannot be Try to send the job again. delivered. Incorrect Cartridge A cartridge is installed in the wrong slot and 1. Open the top and front covers. the cover is closed. = Black, Cyan, Magenta, or Yellow CAUTION: The ETB can be easily damaged. Incorrect Supplies At least one supply item is incorrectly positioned in the MFP and another supply item is missing, incorrectly placed, out, or low. 2. Open the ETB. 3. Remove the incorrect print cartridge. 4. Install the correct print cartridge. 5. Close ETB and then close the top and front covers. 1. Touch OK to access the Supplies Status menu. 2. Use the scroll bar to highlight the specific supply that has a problem. 540 Chapter 6 Problem solving ENWW