HP Color LaserJet CM4730 Service Manual - Page 556
CHANGED To continue touch OK
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Table 6-2 Control-panel messages (continued) Control panel message Description Recommended action 3. Reconnect the communication cable to the MFP, making sure that the connector is properly. 4. Turn on the MFP. If the problem persists, replace the MBM. 65.12.99 Output Device Disconnected (stapler/stacker only) When the printer was turned on, the stapler/ 1. stacker lost communication with the MFP. 2. Turn off the MFP. Disconnect the communication cable between the output device and the MFP. 3. Reconnect the communication cable to the MFP, making sure that the connector is properly attached. 4. Turn on the MFP. If the problem persists, replace the stapler/stacker. 66.12.33 Output Device Failure The delivery-roller lift motor could not reach 1. Turn the MFP off then on. the home position as detected by sensor PS1303. 2. Reinstall the stapler/stacker. This signal is generated by sensor PS1303 (delivery-roller disengaging sensor). PS 1303 is located behind the front cover and to the left of the stapler assembly. 3. If none of the above corrects the problem, replace the stapler/stacker unit. 68.X PERMANENT STORAGE FULL To continue touch OK A non-volatile storage device is full. Touch OK to clear the message. Printing can continue, but there may be unexpected behavior. 1. Touch OK to continue. 2. For 68.0 errors, turn the printer off then on. X Description 68.0 = onboard NVRAM 68.1 = removable disk (flash or hard) 3. If a 68.0 error persists, perform an NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive or flash card. 5. For 68.1 errors that persist, reinitialize the hard disk or flash card. 68.X PERMANENT STORAGE WRITE FAIL To continue touch OK A non-volatile storage device is full. Touch OK to clear the message. Printing can continue, but there may be unexpected behavior. 1. Touch OK to continue. 2. For 68.0 errors, turn the printer off then on. X Description 68.0 = onboard NVRAM 68.1 = removable disk (flash or hard) 3. If a 68.0 error persists, perform an NVRAM initialization. 4. For 68.1 errors, use the HP Web Jetadmin software to delete files from the disk drive or flash card. 5. For 68.1 errors that persist, reinitialize the hard disk or flash card. 68.X STORAGE ERROR SETTINGS CHANGED To continue touch OK One or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Touch OK to clear the message. Printing can 1. Touch OK to continue. 2. For a 68.0 error, turn the printer off then on. 536 Chapter 6 Problem solving ENWW