HP Scanjet Enterprise 7000n HP Scanjet 7000n Series - User Guide - Page 88

Error codes

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Error codes Follow the displayed instructions and, if applicable, video to resolve an error. Error Type ADF empty Automatic calibration failed Communication failed Fan failed Hardware error Hatch open Lamp failed Mispick Multi-pick Multi-pick sensor failed Paper jam Description No document was detected in the document feeder. A hardware failure occurred when the product attempted to calibrate prior to scanning. A communication failure occurred between the firmware and the product. The product's fan failed. A hardware error occurred. The hatch on the document feeder is open or not securely latched. The product lamp failed. The product has detected a document feeder page mispick. The product has detected a multiple-page feed error. The product's multi-pick paper sensor has failed. The product has detected a document feeder paper jam. 80 Chapter 8 Solve problems ENWW

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Error codes
Follow the displayed instructions and, if applicable, video to resolve an error.
Error Type
Description
ADF empty
No document was detected in the document feeder.
Automatic calibration failed
A hardware failure occurred when the product attempted to calibrate prior to scanning.
Communication failed
A communication failure occurred between the firmware and the product.
Fan failed
The product's fan failed.
Hardware error
A hardware error occurred.
Hatch open
The hatch on the document feeder is open or not securely latched.
Lamp failed
The product lamp failed.
Mispick
The product has detected a document feeder page mispick.
Multi-pick
The product has detected a multiple-page feed error.
Multi-pick sensor failed
The product's multi-pick paper sensor has failed.
Paper jam
The product has detected a document feeder paper jam.
80
Chapter 8
Solve problems
ENWW