Kyocera TASKalfa 4500i Kyocera Command Center RX User Guide Rev-1.2 - Page 73

Troubleshooting, Advanced &gt, Protocols > TCP/IP, > IP Filters, Security > Secure

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7 Troubleshooting Consult the table below to find basic solutions for problems you may encounter with the embedded server. Troubleshooting Symptom I can't access the embedded server. Characters do not display properly in the embedded server. Check Items Is the power turned on to this machine? Is the network cable properly connected? Are the network settings that are made in this machine correct? Is the IP address for this machine entered correctly? Are the LAN settings that are made in Web browser correct? Has the administrator set up an IP Filter function? Is HTTP Security on the Advanced > Security > Secure Protocol page set to Secure (HTTPS)? Does the version of your browser application support operation using the embedded server? Does the version of your browser application support operation using the embedded server? Corrective Action Reference Turn the power on to this machine, wait until it is a ready state, and try to access the embedded server. Operation Guide Connect the network cable properly. Operation Guide Perform the network settings from the operation panel. Contact your network administrator for the appropriate settings. Enter the correct IP address. Check this machine IP address with your network administrator. Check the settings made in Web browser. Refer to the Help function in your browser. Access the embedded server Advanced > from an approved IP address. Protocols > TCP/IP > IP Filters on page 6-31 When HTTP Security is set to Secure (HTTPS), specify a URL that begins with https://. You cannot access the embedded server with an http:// URL. Advanced > Security > Secure Protocols on page 6-46 Use a browser application that supports the embedded server. Web Browser on page 1-1 Use a browser application that supports the embedded server. Web Browser on page 1-1 - continued COMMAND CENTER RX 7-1

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7 Troubleshooting
Consult the table below to find basic solutions for problems you may encounter
with the embedded server.
Troubleshooting
Symptom
Check Items
Corrective Action
Reference
I can't access the
Is the power turned on to this
Turn the power on to this
Operation Guide
embedded server.
machine?
machine, wait until it is a
ready state, and try to access
the embedded server.
Is the network cable properly
Connect the network cable
Operation Guide
connected?
properly.
Are the network settings that
Perform the network settings
-
are made in this machine
from the operation panel.
correct?
Contact your network
administrator for the
appropriate settings.
Is the IP address for this
Enter the correct IP address.
-
machine entered correctly?
Check this machine IP
address with your network
administrator.
Are the LAN settings that are
Check the settings made in
-
made in Web browser
Web browser. Refer to the
correct?
Help function in your browser.
Has the administrator set up
Access the embedded server
Advanced >
an IP Filter function?
from an approved IP address.
Protocols > TCP/IP
> IP Filters
on page
6-31
Is HTTP Security on the
When HTTP Security is set to
Advanced >
Advanced > Security >
Secure (HTTPS), specify a
Security > Secure
Secure Protocol page set to
URL that begins with https://.
Protocols
on page
Secure (HTTPS)?
You cannot access the
6-46
embedded server with an
http:// URL.
Does the version of your
Use a browser application
Web Browser
on
browser application support
that supports the embedded
page 1-1
operation using the
server.
embedded server?
Characters do not
Does the version of your
Use a browser application
Web Browser
on
display properly in
browser application support
that supports the embedded
page 1-1
the embedded
operation using the
server.
server.
embedded server?
— continued
COMMAND CENTER RX
7-1