Lexmark X8350 User's Guide for Windows - Page 115

Error message: Fax error, Error message: Fax mode unsupported - communication error

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Check the ink levels and install a new cartridge if necessary. Decrease the transmission speed. 1 Press Fax Mode. 2 Press . 3 Press or repeatedly until Dialing and Sending is highlighted. 4 Press . 5 Press or repeatedly until Max Send Speed is highlighted. 6 Press or until 14,400 appears. 7 Press . 8 If the problem persists, repeat step 1-step 6 until 9600 appears. 9 Press . 10 If the problem still persists, repeat step 1-step 6 until 2400 appears. 11 Press . 12 Press . Notes: • The lower the transmission speed, the longer it will take your fax to print. • This solution will reduce the speed for future faxes until you reset the transmission speed. Error message: Fax error The fax machines have stopped communicating. Resend the fax. There may have been a problem with the quality of the telephone line connection. Error message: Fax mode unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: • Your scan resolution-lower the scan resolution. 1 Press Fax Mode. 2 Press . 3 Press or repeatedly until Quality is highlighted. 4 Press or repeatedly until Standard or Fine appears. 115

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Check the ink levels and install a new cartridge if necessary.
Decrease the transmission speed.
1
Press
Fax Mode
.
2
Press
.
3
Press
or
repeatedly until
Dialing and Sending
is highlighted.
4
Press
.
5
Press
or
repeatedly until
Max Send Speed
is highlighted.
6
Press
or
until
14,400
appears.
7
Press
.
8
If the problem persists, repeat step 1–step 6 until
9600
appears.
9
Press
.
10
If the problem still persists, repeat step 1–step 6 until
2400
appears.
11
Press
.
12
Press
.
Notes:
•
The lower the transmission speed, the longer it will take your fax to print.
•
This solution will reduce the speed for future faxes until you reset the transmission speed.
Error message:
Fax error
The fax machines have stopped communicating.
Resend the fax. There may have been a problem with the quality of the telephone line connection.
Error message:
Fax mode unsupported
The receiving fax machine does not support the type of fax you attempted to send. If it does not support:
•
Your scan resolution—lower the scan resolution.
1
Press
Fax Mode
.
2
Press
.
3
Press
or
repeatedly until
Quality
is highlighted.
4
Press
or
repeatedly until
Standard
or
Fine
appears.
115