Sony STR-DN1010 Operating Instructions - Page 123

Additional Information, There is no sound from the surround

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Page 123 highlights

There is no sound from digital sources (from COAXIAL or OPTICAL input jack). • Check that the INPUT MODE is set to "AUTO" (page 84). • Check that the "Analog Direct" is not being used. • Check that the selected digital audio input jack is not assigned to other inputs in "Input Assign" in the Input Option menu (page 85). • Set "ARC" to "ARC OFF" when no sound is output from TV OPTICAL IN jack during TV input (page 100). The left and right sounds are unbalanced or reversed. • Check that the speakers and components are connected correctly and securely. • Adjust the balance parameters using the Speaker Settings menu in GUI menu. There is severe hum or noise. • Check that the speakers and components are connected securely. • Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light. • Move your audio components away from the TV. • The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol. There is no sound, or only a very lowlevel sound is heard from the center/ surround/surround back/front high speakers. • Select a Cinema Studio EX mode (page 65, 66). • Adjust the speaker level (page 92). • Make sure the center/surround speaker (s) is (are) set to either "Small" or "Large". • Check that the speaker settings are appropriate using the Auto Calibration menu or "SP Pattern" in the Speaker Settings menu. Then check that sound is output from each speaker correctly, using "Test Tone" in the Speaker Settings menu. There is no sound from the surround back speakers. • Some discs have no Dolby Digital Surround EX flag even though the packages have Dolby Digital Surround EX logos. • Check the "SP Pattern" setting (page 91). There is no sound from the subwoofer. • Check that the subwoofer is connected correctly and securely. • Make sure you have turned on your subwoofer. • Depending on the selected sound field, no sound output from the subwoofer. • When all speakers are set to "Large" and "Neo:6 Cinema" or "Neo:6 Music" is selected, there is no sound from the subwoofer. • Check the "SP Pattern" setting (page 91). The surround effect cannot be obtained. • Make sure you have selected the sound field for movie or music (page 65 or 66). • Sound fields do not function for signals with a sampling frequency of more than 48 kHz. Additional Information continued 123GB

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123
GB
Additional Information
There is no sound from digital sources
(from COAXIAL or OPTICAL input jack).
• Check that the INPUT MODE is set to
“AUTO” (page 84).
• Check that the “Analog Direct” is not
being used.
• Check that the selected digital audio input
jack is not assigned to other inputs in
“Input Assign” in the Input Option menu
(page 85).
•
Set “ARC” to “ARC OFF” when no sound
is output from TV OPTICAL IN jack
during TV input (page 100).
The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the balance parameters using the
Speaker Settings menu in GUI menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
10 feet (3 meters) away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back/front high
speakers.
• Select a Cinema Studio EX mode (page
65, 66).
• Adjust the speaker level (page 92).
• Make sure the center/surround speaker (s)
is (are) set to either “Small” or “Large”.
• Check that the speaker settings are
appropriate using the Auto Calibration
menu or “SP Pattern” in the Speaker
Settings menu. Then check that sound is
output from each speaker correctly, using
“Test Tone” in the Speaker Settings menu.
There is no sound from the surround
back speakers.
• Some discs have no Dolby Digital
Surround EX flag even though the
packages have Dolby Digital Surround EX
logos.
• Check the “SP Pattern” setting (page 91).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to “Large” and
“Neo:6 Cinema” or “Neo:6 Music” is
selected, there is no sound from the
subwoofer.
• Check the “SP Pattern” setting (page 91).
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music (page 65 or 66).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
continued