Symantec 360R Administration Guide - Page 130

130 Logging, monitoring and updates Updating firmware upgrade, make note of your configuration. The only setting that it leaves intact is the administrator's password. See "Setting the administration password" on page 16. Warning: Re-flashing the firmware with an old version of the firmware erases all previous configuration information including the password. Apply the firmware by using the Symantec FTP utility (included on the Symantec Gateway Security 300 Series CD-ROM), or you can use the DOS TFTP command with the -i (binary) option. This transfers the firmware file to the appliance, applies it, and then restarts the appliance. Flashing the firmware Before you perform a manual firmware upgrade, ensure you have the following items: ■ symcftpw utility Located on the Tools folder on the CD-ROM included with your appliance. You may also use the TFTP command to put firmware on the appliance. ■ Firmware file Download the latest firmware file from Symantec's Web site. Note: If the computer on which you run symcftpw has Norton Internet Security installed, you must configure both an inbound rule and an outbound rule in Norton Internet Security to permit the traffic between the computer and the appliance. Figure 9-4 shows the rear panel on model 320. This graphic is for reference; the full description of each feature is available in the Symantec Gateway Security 300 Series Installation Guide. Figure 9-2 Model 320 rear panel