Symantec 360R Administration Guide - Page 33

Configuring a connection to the outside network 33 Configuring connectivity 7 In the Idle Time-out text box, type the number of minutes of inactivity after which you want the appliance to disconnect from the PPPoE account. 8 If you have a static IP PPPoE Internet account, in the Static IP Address text box, type the IP address. Otherwise, leave the value at 0. 9 Under Choose Service, click Query Services. You must be disconnected from your PPPoE account to use this feature. See "Connecting manually to your PPPoE account" on page 34. 10 From the Service drop-down list, select a PPPoE service. You must click Query Services to select a service. 11 In the User Name text box, type your PPPoE account user name. 12 In the Password text box, type your PPPoE account password. 13 In the Verify Password text box, retype your PPPoE account password. 14 Click Save. Verifying PPPoE connectivity Once the appliance is configured to use the PPPoE account, verify that it connects correctly. To verify connectivity See "PPPoE tab field descriptions" on page 166. See "Status tab field descriptions" on page 152. 1 In the SGMI, in the left pane, click WAN/ISP. 2 In the right pane, on the PPPoE tab, under Manual Control, click Connect. 3 In the left pane, click Logging/Monitoring. In the right pane, on the Status tab, under WAN1 (External Port), the connection status is displayed. If you are not connected, verify the following items: ■ You typed your user name and password correctly. Some ISPs expect the user name to be email address format, for example, [email protected]. ■ Check that all the cables are firmly plugged in. ■ Your account information with your ISP and that your account is active.