Symantec 360R Administration Guide - Page 43

Configuring a connection to the outside network 43 Configuring advanced connection settings If you are not connected, verify the following information: ■ You have typed your user name and password correctly. ■ Initialization string is correct for your model modem. Check your modem documentation for more information. ■ Cables are securely plugged in. ■ Phone jack to which the modem is connected is functioning. ■ Verify your account information with your ISP and that your account is active. Monitoring dial-up account status You can view and refresh the status of your dial-up account connection. To monitor dial-up account status See "Dial-up Backup & Analog/ISDN tab field descriptions" on page 167. 1 In the SGMI, in the left pane, click WAN/ISP. 2 On the Dial-up Backup & Analog/ISDN tab, scroll to Analog Status. 3 To refresh the dial-up account status, on the Dial-up Backup & Analog/ISDN tab, under Modem Settings, click Refresh. Configuring advanced connection settings Advanced connection settings let you control your connectivity parameters more closely. If you have a DHCP connection, you can configure the renew settings. For PPPoE accounts, you can configure echo requests. For all connection types, you can specify packet size by setting the Maximum Transfer Unit (MTU). Advanced DHCP settings If you selected DHCP as your connection type, you can tell the appliance when to send a renew request, which tells the ISP to allocate a new IP address to the appliance. You can tell the appliance at any time to request a new IP address, by forcing a DHCP renew. However, you should only do this if requested by Symantec Technical Support.