Symantec 360R Administration Guide - Page 38
Connecting manually to your PPTP account, Connect, Logging/Monitoring, WAN/ISP - 360 account
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38 Configuring a connection to the outside network Configuring connectivity 3 For model 360 and 360R, do the following: ■ In the right pane, on the PPTP tab, under WAN Port, in the WAN Port drop-down list, select the WAN port to connect. ■ Under Manual Control, click Connect. 4 In the left pane, click Logging/Monitoring. In the right pane, on the Status tab, under WAN1 (External Port), the connection status is displayed. If you are not connected, verify that you have typed your user name and password correctly. If you are still not connected, call your ISP and verify your account information and that your account is active. Connecting manually to your PPTP account You can manually connect to or disconnect from your PPTP account. For model 360 or 360R, you can manually control the connection for either WAN port. This is helpful for troubleshooting connectivity. To manually connect to your PPTP account For model 320, you can connect or disconnect to your PPTP account. For model 360 or 360R, you select the WAN port to control, and then connect or disconnect. See "PPTP tab field descriptions" on page 171. To manually connect your PPTP account 1 In the SGMI, in the left pane, click WAN/ISP. 2 For model 320, in the right pane, on the PPTP tab, under Manual Control, click Connect. 3 For model 360 or 360R, do the following: ■ In the right pane, on the PPTP tab, under WAN Port, in the WAN Port drop-down list, select the WAN port to connect. ■ Under Manual Control, click Connect. To manually disconnect your PPTP account 1 In the SGMI, in the left pane, click WAN/ISP. 2 For model 320, in the right pane, on the PPTP tab, under Manual Control, click Disconnect. 3 For model 360 or 360R, do the following: