Symantec 360R Administration Guide - Page 133

Logging, monitoring and updates 133 Backing up and restoring configurations 11 Turn DIP switches 2 and 4 (4) to the off position (down). Checking firmware update status The Status section shows the date and version of the last firmware update. The last update shows the date and time (if an NTP service is available) of the last LiveUpdate check. This check may or may not have resulted in a new firmware version being downloaded depending on whether the appliances firmware is already the most recent version. For automatic updates, LiveUpdate logs messages for the following events: ■ Successfully downloading the firmware package ■ Unsuccessfully downloading the firmware package ■ No new firmware package available; every component is current If a LiveUpdate fails because of an HTTP error, the failure is logged along with the HTTP error message reported by the HTTP client. To check firmware update status Knowing the version of the firmware on the appliance is important if you plan to contact Symantec Technical Support. See "LiveUpdate tab field descriptions" on page 159. See "Status tab field descriptions" on page 152. To view LiveUpdate firmware package status 1 In the left pane, click Administration. 2 In the right pane, on the LiveUpdate tab, under Status, view the date of the last update and the version number. To view the current version of the firmware on the appliance 1 In the left pane, click Logging/Monitoring. 2 In the right pane, on the Status tab, under Unit, view the Firmware Version. Backing up and restoring configurations You can back up your appliance configuration at any time. You should do this after you initially configure the appliance or before changing the configuration significantly.