Symantec 360R Administration Guide - Page 4
Customer Service, Information on Symantec Value License Program
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■ Recent software configuration changes and/or network changes Customer Service To contact Enterprise Customer Service online, go to www.symantec.com/ techsupp/, select the appropriate Global Site for your country, then select the enterprise Continue link. Customer Service is available to assist with the following types of issues: ■ Questions regarding product licensing or serialization ■ Product registration updates such as address or name changes ■ General product information (features, language availability, local dealers) ■ Latest information on product updates and upgrades ■ Information on upgrade insurance and maintenance contracts ■ Information on Symantec Value License Program ■ Advice on Symantec's technical support options ■ Nontechnical presales questions ■ Missing or defective CD-ROMs or manuals