Vtech 5145 User Manual - Page 116
The messages on, the system are very, The answering, system does not, respond to remote, commands.
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Troubleshooting Problem The messages on the system are very difficult to hear. Suggestion • Press the UP NavKey on the handset or on the telephone base to increase the speaker volume. The answering system does not respond to remote commands. I am having trouble using the voice mail feature. • Make sure your remote access code is correct (see page 57). • Make sure you are calling from a touch-tone telephone. When dialing a number, you should hear tones. If you hear clicks, then it is not a touch-tone telephone and cannot activate the answering system. • The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing. • Make sure that your voice mail access telephone number and PIN or password (if necessary) are correctly programmed into the telephone base (see page 45). • Make sure that the voice mail codes (play, stop, and repeat) are correctly programmed into the telephone base (see page 46). • Refer to your voice mail documentation for a complete list of voice mail codes. • Please contact your local voice mail service provider for more information about using voice mail. 112 www.vtechphones.com