3Com 3CCFEM556B User Guide - Page 44

Making Calls from a Hotel or Business PBX

Page 44 highlights

38 CHAPTER 8: USING THE MODEM 7 Click OK. 8 When the Connect dialog box appears, choose the location and the dialing properties (for example, dial a 9 to access an outside line, dial a 1 before long distance, wait for a dial tone, and so forth) you require to make the call from your site and click Dial. You may hear a brief handshaking as the modem tries to establish a connection. Next you should see, "Welcome to 3Com Corporation BBS." If so, the modem has established a connection and is working properly. Making Calls from a Hotel or Business PBX Normally, your LAN+Modem card waits for a dial tone before dialing. In some cases, however, a modem cannot detect a dial tone even when voice calls can be completed. This problem can occur when: s Dialing into a standard telephone network using nonstandard dial tone conventions s Placing a call from a country outside of the United States, where a different dial tone is used s Dialing through a business or hotel PBX or a voice-mail system that indicates new mail with a unique dial tone (travelers often find that hotel PBXs have unique dial tones) s Using telephones (such as cellular telephones) that require you to press a button before the dial tone can be heard Try the following suggestions for restoring the standard dial tone: s Clear your voice mail. s Press the dial or line button on your telephone. s Access an outside line before dialing. s Reconfigure the dialing options for your communications package. Most packages have a Wait for Dial Tone Before Dialing option that you can enable or disable if your modem is having trouble detecting a dial tone. You must disable this option to permit blind dialing.

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38
C
HAPTER
8: U
SING
THE
M
ODEM
7
Click
OK
.
8
When the Connect dialog box appears, choose the
location and the dialing properties (for example, dial
a 9 to access an outside line, dial a 1 before long
distance, wait for a dial tone, and so forth) you
require to make the call from your site and click
Dial
.
You may hear a brief handshaking as the modem tries to
establish a connection. Next you should see, “Welcome to
3Com Corporation BBS.” If so, the modem has established
a connection and is working properly.
Making Calls from a Hotel or Business PBX
Normally, your LAN+Modem card waits for a dial tone
before dialing. In some cases, however, a modem cannot
detect a dial tone even when voice calls can be completed.
This problem can occur when:
Dialing into a standard telephone network using
nonstandard dial tone conventions
Placing a call from a country outside of the United
States, where a different dial tone is used
Dialing through a business or hotel PBX or a voice-mail
system that indicates new mail with a unique dial tone
(travelers often find that hotel PBXs have unique dial
tones)
Using telephones (such as cellular telephones) that
require you to press a button before the dial tone can
be heard
Try the following suggestions for restoring the standard dial
tone:
Clear your voice mail.
Press the dial or line button on your telephone.
Access an outside line before dialing.
Reconfigure the dialing options for your
communications package. Most packages have a
Wait
for Dial Tone Before Dialing
option that you can enable
or disable if your modem is having trouble detecting a
dial tone. You must disable this option to permit blind
dialing.