3Com 3CCFEM556B User Guide - Page 60

54 CHAPTER 9: DIAGNOSTICS AND TROUBLESHOOTING Windows 95 Troubleshooting Message or Symptom Hardware Not Found Using the Control Panel Error: Windows 95 detected Solution s Windows does not recognize the PC Card. Reinstall the Card. s Network Icon: Check the card settings. Change the COM port to COM3 and, if required, select an alternate IRQ. s Check whether you are using the correct driver. FEM556N3.SYS works with all versions of Windows 95, while FEM556N4.SYS works with Windows 95 B (OSR 2) only. s PC Card Icon: The PC Card icon should be able to see the LAN+Modem card in its slot. Select the modem and click Properties. Click CardInfo. If it displays "No database entry for this card", you may have the wrong driver. s Check card info device status. It should indicate that the card is working. s Click the Driver tab. You should see the driver listed. s Check whether the driver has been started (at this point, a message indicating that the software cannot configure the card does not necessarily indicate a problem). s Use the Windows 95 Wizard to set up PC Card support in order to have Windows 95 Plug and Play recognize the new Card. s Windows 95 PC Card help will start automatically to assist problem setups. s If PCMCIA support is already installed, insert the new PC Card and use Windows 95 Plug and Play to complete the installation. Windows 98 Support At the time of this release of the LAN+Modem card, Windows 98 was not available and is not currently supported. As Windows 98 becomes available, check the 3Com World Wide Web site at http://www.3com.com for information on using the LAN+Modem card under Windows 98. You can also find updates for Windows 98 support on the 3Com Support BBS at 1-408-980-8204.