Canon EOS-1Ds Software Instructions EOS DIGITAL SOLUTION DISK Ver.4 for Window - Page 140

Is the driver installed correctly?

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Page 140 highlights

Troubleshooting ➞ If [EOS-1DS] does not appear, the driver is not operating normally. Briefly disconnect and then reconnect the interface cable, ensuring that the connection is secure. If [EOS1DS] still does not appear, use the following procedure to re-install the driver. 1 Disconnect the interface cable and uninstall the driver. (➞9-7) 2 Re-install the driver. (➞1-2) 3 After installation ends, restart your computer. 4 Following the restart, connect the camera to your computer using the interface cable. (➞2-2) 5 Finish driver installation. (➞1-5) ➞ When the [X], [!] or [?] symbol is displayed beside [EOS-1DS], part of the driver is missing or corrupted. Use the following procedure to re-install the driver. 1 Delete [EOS-1DS] displayed in [Imaging devices]. 2 Disconnect the interface cable and uninstall the driver. (➞9-7) 3 Re-install the driver. (➞1-2) 4 After installation ends, restart your computer. 5 Following the restart, connect the camera to your computer using the interface cable. (➞2-2) 6 Finish driver installation. (➞1-5) ● Is the driver installed correctly? Open [Device Manager] (➞9-5). Click the plus symbol [+] to the left of [Other devices] or [Unknown devices] and check whether [EOS-1DS] or [Canon Digital Camera] is displayed. ➞ If [EOS-1DS] or [Canon Digital Camera] is displayed in [Other devices] or [Unknown devices], the driver was not installed correctly. Use the following procedure to re-install the driver. 1 Delete [EOS-1DS] or [Canon Digital Camera] displayed in [Other devices] or [Unknown devices]. 2 Disconnect the interface cable and uninstall the driver. (➞9-7) 3 Re-install the driver. (➞1-2) 4 After installation ends, restart your computer. 5 Following the restart, connect the camera to your computer using the interface cable. (➞2-2) 6 Finish driver installation. (➞1-5) 9-4

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9-4
Troubleshooting
➞
If [EOS-1DS] does not appear, the driver is not operating normally. Briefly disconnect
and then reconnect the interface cable, ensuring that the connection is secure. If [EOS-
1DS] still does not appear, use the following procedure to re-install the driver.
1
Disconnect the interface cable and uninstall the driver. (
➞
9-7)
2
Re-install the driver. (
➞
1-2)
3
After installation ends, restart your computer.
4
Following the restart, connect the camera to your computer using the interface cable.
(
➞
2-2)
5
Finish driver installation. (
➞
1-5)
➞
When the [X], [!] or [?] symbol is displayed beside [EOS-1DS], part of the driver is
missing or corrupted. Use the following procedure to re-install the driver.
1
Delete [EOS-1DS] displayed in [Imaging devices].
2
Disconnect the interface cable and uninstall the driver. (
➞
9-7)
3
Re-install the driver. (
➞
1-2)
4
After installation ends, restart your computer.
5
Following the restart, connect the camera to your computer using the interface cable.
(
➞
2-2)
6
Finish driver installation. (
➞
1-5)
●
Is the driver installed correctly?
Open [Device Manager] (
➞
9-5). Click the plus symbol [+] to the left of [Other devices] or
[Unknown devices] and check whether [EOS-1DS] or [Canon Digital Camera] is displayed.
➞
If [EOS-1DS] or [Canon Digital Camera] is displayed in [Other devices] or [Unknown
devices], the driver was not installed correctly.
Use the following procedure to re-install the driver.
1
Delete [EOS-1DS] or [Canon Digital Camera] displayed in [Other devices] or
[Unknown devices].
2
Disconnect the interface cable and uninstall the driver. (
➞
9-7)
3
Re-install the driver. (
➞
1-2)
4
After installation ends, restart your computer.
5
Following the restart, connect the camera to your computer using the interface cable.
(
➞
2-2)
6
Finish driver installation. (
➞
1-5)