Canon PowerShot SX740 HS Camera User Guide - Page 116

Appendix Helpful information when using the camera Troubleshooting If you think there is a problem with the camera, first check the following. If the issue persists, contact a Customer Support Help Desk. Power Nothing happens when the power button is pressed. ●● Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery pack a few times. The battery pack runs out of power quickly. ●● Battery performance decreases at low temperatures. Try warming the battery pack a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects. ●● Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery pack a few times. ●● If these measures do not help and the battery pack still runs out of power soon after charging, it has reached the end of its life. Purchase a new battery pack. The battery pack is swollen. ●● Battery swelling is normal and does not pose any safety concerns. However, if battery swelling prevents the battery pack from fitting in the camera, contact a Customer Support Help Desk. Shooting Cannot shoot. ●● During playback (=67), press the shutter button halfway (=21). Strange display on the screen when shooting. ●● Note that the following display problems are not recorded in still images but are recorded in movies. -- The screen may flicker and horizontal banding may appear under fluorescent or LED lighting. Before Use Basic Guide Advanced Guide Camera Basics Auto Mode / Hybrid Auto Mode Other Shooting Modes P Mode Tv, Av, and M Mode Playback Wireless Features Setting Menu Accessories Appendix Index 116