Canon REALiS LCOS WUX10 Mark II D Multimedia Projector WUX10 MarkII Users Manu - Page 122

You cannot operate the remote control., Lamp Handling Precautions

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Troubleshooting Cause The lamp has exploded (or it is defective). The operating temperature is inappropriate. Other reasons Countermeasure Check whether the lamp has exploded. If the lamp has exploded, replace the lamp according to "Lamp Handling Precautions" on page 17. Check the lamp by replacing it with a spare lamp if you have one. (P17, P125, P126) Check whether the operating temperature is 5 to 35°C. (P19) If you use the projector at 2300 meters or higher above sea level, contact your dealer. The projector may be damaged. Contact your dealer. ■You cannot operate the remote control. Cause Batteries are not installed properly or they have run out. You are operating the remote control from the outside of the remote control operating range. There is an obstacle between the projector and the remote control. You are operating the remote control under an inappropriate operating environment. The channel setting of the remote control does not match with the setting of the projector. The key lock function is prohibiting the remote control operation. Countermeasure Check whether batteries are installed correctly. If batteries are installed correctly, replace them with new batteries. (P30) Check whether you are operating the remote control within the remote control operating range. (P30) Remove the obstacle between the infrared remote receiver of the projector and the remote control or point the remote control to an obstacle-free path. Check whether the infrared remote receiver of the projector is exposed to direct sunlight or strong light of lighting apparatus. (P30) Check whether the channel setting of the remote control has been changed. You can check the [Remote control] setting in the [System settings] menu. (P97) Check whether [Key lock] is enabled to disable the remote control operation. In the System settings menu, set [Key lock] to [Off]. (P97) 122

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Troubleshooting
122
■
You cannot operate the remote control.
The lamp has exploded (or it is
defective).
Check whether the lamp has exploded.
If the lamp has exploded, replace the lamp according to
"Lamp Handling Precautions" on page
17
. Check the lamp
by replacing it with a spare lamp if you have one. (
P17
,
P125
,
P126
)
The operating temperature is inap-
propriate.
Check whether the operating temperature is 5 to 35°C. (
P19
)
If you use the projector at 2300 meters or higher above sea
level, contact your dealer.
Other reasons
The projector may be damaged. Contact your dealer.
Cause
Countermeasure
Batteries are not installed properly
or they have run out.
Check whether batteries are installed correctly. If batteries
are installed correctly, replace them with new batteries. (
P30
)
You are operating the remote con-
trol from the outside of the remote
control operating range.
Check whether you are operating the remote control within
the remote control operating range. (
P30
)
There is an obstacle between the
projector and the remote control.
Remove the obstacle between the infrared remote receiver
of the projector and the remote control or point the remote
control to an obstacle-free path.
You are operating the remote con-
trol under an inappropriate operat-
ing environment.
Check whether the infrared remote receiver of the projector
is exposed to direct sunlight or strong light of lighting appa-
ratus. (
P30
)
The channel setting of the remote
control does not match with the
setting of the projector.
Check whether the channel setting of the remote control has
been changed. You can check the [Remote control] setting
in the [System settings] menu. (
P97
)
The key lock function is prohibiting
the remote control operation.
Check whether [Key lock] is enabled to disable the remote
control operation.
In the System settings menu, set [Key lock] to [Off]. (
P97
)
Cause
Countermeasure