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Canon VB-S30VE User Manual - Page 221

Audio Communication Method] was set to [Half Duplex]., Appendix, Message, Explanation

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Message Cannot be controlled, because it is set to fixed at infinity mode. S30VE S910F Explanation You tried to operate the focus when [Focus] was set to [Fixed at infinity]. Cannot be controlled, because it is set to manual mode. You tried to operate the Back Light Compensation button or exposure compensation when [Exposure] was set to [Manual], or [Smart Shade Control] was set to [Auto]. You do not have video reception permission. A user without video reception privileges tried to connect to the camera. Audio reception is restricted. You clicked the audio reception button when [Video and Audio] > [Audio] > [Audio Server] > [Audio Transmission from the Camera] was set to [Disable]. You clicked the [Audio Distribution] button while receiving audio when [Audio Communication Method] was set to [Half Duplex]. Audio transmission is restricted. You clicked the audio transmission button when [Video and Audio] > [Audio] > [Audio Server] > [Audio Reception from Viewer] was set to [Disable]. You clicked the [Audio Distribution] button while receiving audio when [Audio Communication Method] was set to [Half Duplex]. Your web browser is not supported. You started the Camera Viewer with an unsupported web browser. ActiveX is disabled. ActiveX is disabled in the web browser settings or system functions cannot be accessed from ActiveX due to security settings. Cannot be controlled, because the smart shade control is set to auto. You tried to operate the [BLC] button when [Smart Shade Control] was set to [Auto]. Appendix 5 221

Section	Page
Introduction	2
Precautions for Use (Disclaimer)	2
License Agreement for Included Software	3
Trademarks	3
Open Source Software	3
Security Export Control	4
User Manuals	5
Types of User Manuals	5
How to Use This Operation Guide	5
Symbols Indicating Camera Models	6
Safety Precautions	7
Precautions	8
Cleaning the Camera	9
Camera Disposal	9
Chapter 1 Before Use	17
Functions of the Network Camera	18
Camera Software	19
Camera Operations and Settings	19
Software Included on the Setup CD-ROM	19
Additional Software/Licenses (Sold Separately)	20
Operating Environment	22
PC Environment Details	22
Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer) – As of May 2016	23
Steps for Setting Up the Camera	24
Step 1 Preparing to Install the camera	24
Step 2 Checking the Camera Connection	24
Step 3 Installing the Camera	24
Step 4 Using the Camera Viewers	24
Step 5 Adjusting Advanced Settings According to its Use	25
Troubleshooting	25
Chapter 2 Camera Setup	27
Installing Software	28
Necessary Software	28
Software Installation	28
Checking/Configuring Security Settings	31
Checking Firewall Settings	31
Adding the Camera IP Address as a Trusted Site	32
Settings When Using Windows Server	33
Configuring Initial Camera Settings	36
Launching the Camera Management Tool	36
Searching for Cameras	36
Setting up Networks	38
Adding the Camera’s IP Address to Trusted Sites	39
Checking the Video	39
Accessing the Camera from Web Browser	40
Chapter 3 Camera Viewer	43
Viewing Video with the Camera Viewer	44
Launching the Camera Viewer	44
Switching to the Administrator or an Authorized User	46
Camera Viewer Screen	49
Checking Information	54
Changing the Reception Video Size and Display Screen Size	55
Changing the Reception Video Size/Format and Display Screen Size	55
Displaying in Full Screen Mode	56
Operating the Camera	59
Obtaining Camera Control Privileges	59
Using Pan/Tilt/Zoom	60
Adjusting Video	64
Using Backlight Compensation	65
Using Presets or the Home Position	65
Viewer PTZ and Digital PTZ	67
Magnifying and Display Part of Video (Viewer PTZ)	67
Cropping and Displaying Part of an Image (Digital PTZ)	68
Saving Snapshots	71
Recording Video to a Memory Card	72
Recording Videos Manually	72
Confirming Recorded Video	73
Receiving/Transmitting Audio	74
Receiving Audio	74
Transmitting Audio	74
Checking the Status of Event Detection	76
Operating External Device Output	76
Checking the Status of Event Detection	76
Chapter 4 Setting Page	79
How to Use The Setting Page	80
Accessing the Setting Page	80
Common Setting Page Operations	81
Operating the Video Display Area	82
About Each Setting Page	84
[Basic] > [Network] Configuring Network Settings	87
LAN	87
IPv4	87
IPv6	88
DNS	89
mDNS	90
[Basic] > [User Management] Configuring Accounts and Privileges	91
Administrator Account	91
Authorized User Account	91
User Authority	92
[Basic] > [Date and Time] Setting the Date/Time	93
Current Date and Time	93
Setting	93
[Basic] > [Video] Setting Video Size and Quality	95
All Videos	95
JPEG	96
H.264(1)	96
H.264(2)	97
[Basic] > [Viewer] Configuring the Viewer	98
General	98
Viewer Settings	98
[Camera] > [Camera] Setting General Camera Controls	100
Camera Name	100
Camera Control	100
Day/Night (When Auto Is Set)	101
Installation Conditions	101
Camera Position Control	101
External Input Device	101
External Output Device	102
[Camera] > [Initial Setting] Setting Initial Video Settings	103
Camera Position	103
Camera Settings	104
[Camera] > [Panorama] Creating a Panorama Image	110
Creating a Panorama Image	110
Saving the Panorama Image as an Image File/Opening the Image File	112
Capture Settings	113
[Camera] > [Restrict View] Setting View Restriction	114
Configuring View Restrictions	115
[Camera] > [Preset] Registering Presets	118
Registering a Preset	118
[Camera] > [Preset Tour] Setting the Preset Tour Route	121
Screen Composition	121
Tour Route Settings	122
[Video and Audio] > [ADSR] Reducing Data Size by Lowering Video Quality in Specific Areas	124
Specified Area	124
ADSR	125
[Video and Audio] > [On-screen display] Displaying Date, Time and Text on the Video	127
On-Screen Display	127
[Video and Audio] > [Privacy Mask] Setting Privacy Mask	129
Registering Privacy Masks	129
Changing/Deleting a Privacy Mask	131
[Video and Audio] > [Audio] Setting Audio Input/Output	132
General Sound	132
Audio Server	133
Sound Clip Upload 1 to 3	133
[Server] > [Server] HTTP, SNMP and FTP Server Settings	135
HTTP Server	135
SNMP Server	135
SNMP v1 and v2c Server	136
SNMP v3 Server	136
FTP Server	136
WS-Security	137
[Server] > [Video Server] Video Transmission Settings	138
Video Server	138
[Server] > [RTP Server] RTP Settings	139
RTP Server	139
Audio Multicast	139
RTP Streaming 1 to 5	140
[Video Record] > [Upload] HTTP and FTP Upload Settings	141
Video Record Setting	141
General Upload	141
HTTP Upload	142
FTP Upload	143
[Video Record] > [E-mail Notification] Setting E-mail Notification	145
E-mail Notification	145
[Event] > [External Device] External Device Input Triggered Operation Settings	147
External Device Output	147
External Device Input	148
[Event] > [Audio Detection] Abnormal Audio Input Triggered Operation Settings	150
Volume Detection	150
[Event] > [Timer] Timer Triggered Operation Settings	152
Timer 1 to 4	152
[Event] > [Intelligent Function] - Overview -	154
Intelligent Function	154
Notes on Intelligent Function Settings and Operations	157
Registering Presets	158
[Event] > [Intelligent Function] - Video Detection -	159
Steps for Configuring Video Detection	159
Configuring Detection Criteria ([Detection Criteria] Tab)	163
Configuring Operations for “Detected” ([Event] Tab)	173
Checking Event Status	173
Displaying Settings for Detection Areas/Detection Lines, Non-Detection Area and Detection Results (Display Options)	174
Reducing Effects of Lighting Change (Detections Settings)	174
Context Menu	175
[Event] > [Intelligent Function] - Shared Operations -	176
Configuring Operations for “Detected” ([Event] Tab)	176
Restarting Intelligent Function	177
[Event] > [Switch Day/Night] Executing Presets When Switching Day/Night Mode	178
Day/Night Mode Switching	178
[Event] > [Linked Event] Using Event Combinations	179
Linked Event 1 to 4	179
Linked Event Operation Examples	181
[Security] > [Host Restrictions] Setting Access Restrictions	183
IPv4 Host Access Restrictions	183
IPv6 Host Access Restrictions	184
[Security] > [SSL/TLS] Setting HTTP Communication Encryption	185
Certificates	185
Certificate Management	186
Encrypted Communications	186
[Security] > [802.1X] Network Port Authentication Settings	188
802.1X Authentication	188
Authentication Method	188
[Security] > [IPsec] Setting IPsec	190
IPsec	190
Auto Key Exchange Settings	191
IPsec Set 1 to 5	191
[Memory Card] Memory Card Operations and Information Display	194
Video Record Setting	194
Memory Card Operations	194
Memory Card Information	196
[Maintenance] > [General] Displaying Camera Device Information and Perform Maintenance	197
Device Information	197
Tool	197
Initialization	197
[Maintenance] > [Backup / Restore] Saving/Restoring Camera Settings	199
Backup / Restore	199
[Maintenance] > [Update Firmware] Updating the Camera Firmware	200
Device Information	200
Updating Firmware	200
[Maintenance] > [Log] Checking/Sending Camera Log Information	201
View Logs	201
Log Notifications	201
Chapter 5 Appendix	203
Modifiers	204
Troubleshooting	206
List of Log Messages	208
Log Messages on the Camera	208
Error Log	208
Warning log	213
Notification log	216
List of Viewer Messages	220
Messages Displayed in the Information Display	220
Restoring Factory Default Settings	222
Restoring the Initial Settings from a Web Browser	222
Restoring Factory Default Settings with the Reset Switch on the Camera	222
List of Factory Default Settings	224