Dell DX6004S DX Object Storage Administration Guide - Page 71
Symptom, Resolution, Managing DX, Storage Administrators and Users
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Symptom 3. You have read-only access to the Admin Console even though you are a member of the Castor administrators realm, or you cannot view the Admin Console. Resolution You added an operator (that is, a read-only user) to the Castor operators realm but did not add your administrator user name and password to the Castor operators realm. Failure to do so prevents you, an administrator, from properly accessing the Admin Console. To resolve this issue, add all of your administrator users to the operators parameter in the node or cluster configuration file as discussed in Section 6.2, "Managing DX Storage Administrators and Users". 4. A node has become unresponsive to network requests. Please be sure that your client network settings are correct and that the node has really become unresponsive before taking the next steps. This can be done by pinging the node and trying to display the web console (ie. http://192.168.3.200:90). 5. Network never becomes connected on a node with multiple network interface ports. 6. A node is rebooting itself. If you have a keyboard that can be attached to the system, you may hit Ctrl-Alt-Del in order to attempt a graceful shutdown. Otherwise, hit the hardware reset button or power cycle the node. Check that the network cable is plugged into the correct NIC. Depending upon the bus order and the order in which kernel drivers are loaded, the network ports may not match their external labeling. If the electrical power is constant and the hardware is functioning properly, this may indicate a software problem. The DX Storage system has a built-in failsafe and will reboot itself if something goes wrong. You should contact Caringo support. Copyright © 2010 Caringo, Inc. All rights reserved 66 Version 5.0 December 2010