Dell E514dw Dell Color Multifunction Printer Users Guide - Page 271
Cause, Action, Interface, SSID, Network Key and Channels in the Glossary.
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Cause Action Interface Your security settings (SSID/Network Key) • Select and confirm that you are using the correct security Wireless are not correct. settings. • See the instructions supplied with your wireless LAN access point/router for information on how to find the security settings. • The manufacturer's name or model number of the wireless LAN access point/router may be used as the default security settings. • Consult with the access point/router manufacturer, your Internet provider, or network administrator. • For definitions of SSID and Network Key, see the entries SSID, Network Key and Channels in the Glossary. Your Dell machine's MAC address is not Confirm that the Dell machine's MAC Address is allowed Wireless allowed. in the filter. You can find the MAC Address in your Dell machine's control panel. Your wireless LAN access point/router is in • Enter the correct SSID name or Network Key manually. Wireless stealth mode (not broadcasting the SSID). • Check the SSID name or the Network Key in the instructions supplied with your wireless LAN access point/router and reconfigure the wireless network setup. Your security settings (SSID/password) are • Confirm the SSID and password. Wi-Fi Direct not correct. • When you are configuring the network manually, the SSID and password are displayed on your Dell machine. If your mobile device supports the manual configuration, the SSID and password will be displayed on your mobile device's screen. • For the definition of SSID, see the Glossary. You are using Android™ 4.0. If your mobile device disconnects (approximately six minutes Wi-Fi Direct after using Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Dell machine as a G/O. Your Dell machine is placed too far from your Move your Dell machine within about 3.3 feet (1 meter) Wi-Fi Direct mobile device. of the mobile device when you configure the Wi-Fi Direct network settings. There are some obstructions (walls or Move your Dell machine to an obstruction-free area. Wi-Fi Direct furniture, for example) between your machine and the mobile device. There is a wireless computer, Bluetooth- Move other devices away from the Dell machine or the Wi-Fi Direct supported device, microwave oven, or digital mobile device. cordless phone near the Dell machine or the mobile device. If you have checked and tried all of the above, • Turn your Dell machine off and back on. Then try to Wi-Fi Direct but still cannot complete the Wi-Fi Direct configuration, do the following: configure the Wi-Fi Direct settings again. • If you are using your Dell machine as a client, confirm how many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. Troubleshooting 271