Dell E514dw Dell Color Multifunction Printer Users Guide - Page 279
No Response/Busy, No Toner, Out of Memory, Print Unable, Replace Drum, Replace Toner, Scan Unable - toner reset
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No Response/Busy No Toner Out of Memory Print Unable XX Replace Drum Replace Toner Scan Unable XX Self-Diagnostic The number you dialed does not Verify the number and try again. answer or is busy. The toner cartridge or the toner Remove the toner cartridge and drum unit assembly. cartridge and drum unit assembly is Remove the toner cartridge from the drum unit, and not installed correctly. reinstall the toner cartridge back in the drum unit. Reinstall the toner cartridge and drum unit assembly back in the machine. If the problem continues, replace the toner cartridge with a new one. The machine's memory is full. If a fax-sending or copy operation is in process Do one of the following: • Press Start to send or copy the scanned pages. • Press Cancel and wait until the other operations in progress finish, and then try again. • Print the faxes that are in the memory. • Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. If a print operation in process Do one of the following: • Reduce the print resolution. • Clear the faxes from the memory. The machine has a mechanical problem. • Press and hold to turn off the machine, wait a few minutes, and then turn it on again. • If the problem continues, contact Dell Customer Service. It is time to replace the drum unit. Replace the drum unit. The drum unit counter was Reset the drum unit counter. not reset when a new drum was installed. The toner cartridge is at the end of Replace the toner cartridge with a new one. its life. The machine stops all print operations. While memory is available, faxes are stored in the memory. The machine has a mechanical problem. • Press and hold to turn off the machine, and then turn it on again. • If the problem continues, contact Dell Customer Service. The temperature of the fusing unit does not rise to a specified temperature within the specified time. • Press and hold to turn off the machine, wait a few seconds, and then turn it on again. Leave the machine idle for 15 minutes with the power on. The fusing unit is too hot. Troubleshooting 279