Dell PowerEdge R750 EMC Installation and Service Manual - Page 30

Error messages, Table 12. Configuration validation error continued, Table 13. Error message HWC8010

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Table 12. Configuration validation error (continued) Error Description Possible cause and recommendations Comm Error A configuration element is not responding to iDRAC using the management interface while running an inventory check. System management sideband communication Unplug AC Power, reseat the element and replace the element if the problem persists. Example Comm Error: Backplane 2 Error messages This section describes the error messages displayed on the screen during POST or captured in the system event log (SEL)/ LifeCycle (LC) log. Table 13. Error message HWC8010 Error code HWC8010 Message The System Configuration Check operation resulted in the following issue involving the dedicated component type Arguments Riser, floating card (fPERC or BOSS S2), backplane, processor, cable, or other components Detailed Description The issue identified in the message is observed in the System Configuration Check operation. Recommended Response Action Do the following and retry the operation: 1. Disconnect the input power. 2. Check for proper cable connection and component placement. If the issue persists, contact the service provider. Category System Health (HWC = Hardware Config) Severity Critical Trap/EventID 2329 Table 14. Error message HWC8011 Error code HWC8011 Message The System Configuration Check operation resulted in multiple issues involving the indicated component type Arguments Riser, floating card (fPERC or BOSS S2), backplane, processor, cable, or other components Detailed Description Multiple issues are observed in the System Configuration Check operation. Recommended Response Action Do the following and retry the operation: 1. Disconnect the input power. 2. Check for proper cable connection and component placement. If the issue persists, contact the service provider. Category System Health (HWC = Hardware Config) Severity Critical 30 Minimum to POST and system management configuration validation

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Table 12. Configuration validation error (continued)
Error
Description
Possible cause and
recommendations
Example
Comm Error
A configuration element is not responding
to iDRAC using the management interface
while running an inventory check.
System management sideband
communication
Comm Error: Backplane
2
Unplug AC Power, reseat the element
and replace the element if the problem
persists.
Error messages
This section describes the error messages displayed on the screen during POST or captured in the system event log (SEL)/
LifeCycle (LC) log.
Table 13. Error message HWC8010
Error code
HWC8010
Message
The System Configuration Check operation resulted in the following issue involving the dedicated
component type
Arguments
Riser, floating card (fPERC or BOSS S2), backplane, processor, cable, or other components
Detailed Description
The issue identified in the message is observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1.
Disconnect the input power.
2.
Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category
System Health (HWC = Hardware Config)
Severity
Critical
Trap/EventID
2329
Table 14. Error message HWC8011
Error code
HWC8011
Message
The System Configuration Check operation resulted in multiple issues involving the indicated component
type
Arguments
Riser, floating card (fPERC or BOSS S2), backplane, processor, cable, or other components
Detailed Description
Multiple issues are observed in the System Configuration Check operation.
Recommended
Response Action
Do the following and retry the operation:
1.
Disconnect the input power.
2.
Check for proper cable connection and component placement. If the issue persists, contact the
service provider.
Category
System Health (HWC = Hardware Config)
Severity
Critical
30
Minimum to POST and system management configuration validation