Dell PowerVault LTO4-120HH Dell DR Series System Administrator's Guide - Page 167

About the Diagnostics Service, variable, Dell DR, Series System Interoperability Guide

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System Event Message Connection from the OST client aborted. OST client protocol version is not supported. System is entering the Maintenance mode: OST LSU information file is corrupted. System is entering the Maintenance mode: OST LSU image information is corrupted. OST client connection was reset. System is entering the Maintenance mode: OST meta directory is corrupted. OST server initialization failed. OST server initialization was successful. Description/Meaning or Action Informational message. No user intervention is required. Informational message. No user intervention is required. Check for the supported OST client versions in the Dell DR Series System Interoperability Guide. Informational message. No user intervention is required. If issue persists, contact Dell Support for assistance or intervention. Informational message. No user intervention is required. If issue persists, contact Dell Support for assistance or intervention Informational message. No user intervention is required. Informational message. No user intervention is required. Informational message. No user intervention is required. Informational message. No user intervention is required. About the Diagnostics Service The Diagnostics service in the DR Series system lets you display, collect, and manage your system's diagnostic log file bundles. Each diagnostic log file bundle provides: • A current snapshot of system operations • System-related information that assists in understanding system operations • A record of system operations in case Dell Support needs to provide technical assistance To access this functionality, use the following DR Series system navigation panel GUI option: • Support → Diagnostics The Diagnostics service works by collecting all the system-related information that could help when diagnosing a problem or error condition in the system. For more information about diagnostics log file bundles, see Diagnostics Page and Options. Diagnostics runs as a service during system startup, and this process listens for incoming requests. There are two modes in which the diagnostics collection process is started: • Admin-Generated mode: when a DR Series system CLI or DR Series system GUI request is made by the administrator (and the default reason that is listed is admin-generated). • Auto-Generated mode: when a process or service failure is reported, the DR Series system starts collecting system-related information. After it completes the auto-generated collection, it generates a system event. When the diagnostics log directory exceeds the maximum storage capacity, any log older than one hour is automatically deleted. The DR Series system GUI lets you download and save diagnostics log files to other systems on your network. The DR Series system also maintains a separate archive logs directory that collects other system-related information, and these archive logs are also automatically deleted when they exceed a maximum capacity. For more information, see Diagnostics Page and Options, Generating a Diagnostics Log File, Downloading Diagnostics Log Files. and Deleting a Diagnostics Log File. 167

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System Event Message
Description/Meaning or Action
Connection from the OST client <
variable
> aborted.
Informational message. No user intervention is required.
OST client protocol version is not supported.
Informational message. No user intervention is required.
Check for the supported OST client versions in the
Dell DR
Series System Interoperability Guide
.
System is entering the Maintenance mode: OST LSU
information file is corrupted.
Informational message. No user intervention is required. If
issue persists, contact Dell Support for assistance or
intervention.
System is entering the Maintenance mode: OST LSU
image information is corrupted.
Informational message. No user intervention is required. If
issue persists, contact Dell Support for assistance or
intervention
OST client connection was reset.
Informational message. No user intervention is required.
System is entering the Maintenance mode: OST meta
directory is corrupted.
Informational message. No user intervention is required.
OST server initialization failed.
Informational message. No user intervention is required.
OST server initialization was successful.
Informational message. No user intervention is required.
About the Diagnostics Service
The
Diagnostics
service in the DR Series system lets you display, collect, and manage your system’s diagnostic log file
bundles. Each diagnostic log file bundle provides:
•
A current snapshot of system operations
•
System-related information that assists in understanding system operations
•
A record of system operations in case Dell Support needs to provide technical assistance
To access this functionality, use the following DR Series system navigation panel GUI option:
•
Support
→
Diagnostics
The
Diagnostics
service works by collecting all the system-related information that could help when diagnosing a
problem or error condition in the system.
For more information about diagnostics log file bundles, see
Diagnostics Page and Options
.
Diagnostics runs as a service during system startup, and this process listens for incoming requests. There are two
modes in which the diagnostics collection process is started:
•
Admin-Generated mode
: when a DR Series system CLI or DR Series system GUI request is made by the
administrator (and the default reason that is listed is admin-generated).
•
Auto-Generated mode
: when a process or service failure is reported, the DR Series system starts collecting
system-related information. After it completes the auto-generated collection, it generates a system event.
When the diagnostics log directory exceeds the maximum storage capacity, any log older than one hour is automatically
deleted. The DR Series system GUI lets you download and save diagnostics log files to other systems on your network.
The DR Series system also maintains a separate archive logs directory that collects other system-related information,
and these archive logs are also automatically deleted when they exceed a maximum capacity.
For more information, see
Diagnostics Page and Options
,
Generating a Diagnostics Log File
,
Downloading Diagnostics
Log Files
. and
Deleting a Diagnostics Log File
.
167