Dell XPS Gen 2 Owner's Manual - Page 31

Battery Problems, Drive Problems, Floppy drive problems - screen problems

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TO ACCESS WINDOWS HELP - 1 Click the Start button and click Help and Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions shown on the screen. TO LOCATE ADDITIONAL INFORMATION FOR YOUR COMPUTER - See page 13. Battery Problems CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 9. REPLACE THE BATTERY - If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 101). If the battery still does not work properly, contact Dell (see page 112). Drive Problems Floppy drive problems ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TEST THE DRIVE - • Insert another disk to eliminate the possibility that the original floppy disk is defective. • Insert a bootable floppy disk and reboot the computer. ENSURE THAT THE DISK IS NOT FULL OR WRITE-PROTECTED - Ensure that the disk has available space and that it is not write-protected (locked). See the following figure. Solving Problems 31

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Solving Problems
31
Battery Problems
CAUTION:
There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. Discard used
batteries according to the manufacturer's instructions.
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions on
page 9.
Drive Problems
Floppy drive problems
T
O
ACCESS
W
INDOWS
HELP
—
1
Click the
Start
button and click
Help and Support
.
2
Type a word or phrase that describes your problem and click the arrow icon.
3
Click the topic that describes your problem.
4
Follow the instructions shown on the screen.
T
O
LOCATE
ADDITIONAL
INFORMATION
FOR
YOUR
COMPUTER
—
See page 13.
R
EPLACE
THE
BATTERY
—
If you have to repeatedly reset time and date information after turning on the
computer, or if an incorrect time or date displays during start-up, replace the battery (see page 101). If
the battery still does not work properly, contact Dell (see page 112).
E
NSURE
THAT
M
ICROSOFT
®
W
INDOWS
®
RECOGNIZES
THE
DRIVE
—
Click the
Start
button and click
My
Computer
. If the floppy drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another disk to eliminate the possibility that the original floppy disk is defective.
•
Insert a bootable floppy disk and reboot the computer.
E
NSURE
THAT
THE
DISK
IS
NOT
FULL
OR
WRITE
-
PROTECTED
—
Ensure that the disk has available space and that it
is not write-protected (locked). See the following figure.