Dell XPS Gen 2 Owner's Manual - Page 40

Mouse Problems, Start, Shut down, Turn Off

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www.dell.com | support.dell.com CHECK THE KEYBOARD CABLE - • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see page 25), reconnect the keyboard cable as shown on the setup diagram for your computer, and then restart the computer. • Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent pins. • Remove keyboard extension cables and connect the keyboard directly to the computer. TEST THE KEYBOARD - Connect a properly working keyboard to the computer, and try using the keyboard. If the new keyboard works, the original keyboard is faulty. CHECK FOR INTERRUPT REQUEST CONFLICTS - See page 59. Mouse Problems RESTART THE COMPUTER - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, press the power button to restart the computer. IF YOU CONNECTED THE MOUSE BEFORE TURNING ON THE COMPUTER, RECONNECT THE MOUSE CABLE - 1 Simultaneously press to display the Start menu. 2 Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your computer. 4 Start the computer. IF YOU CONNECTED THE MOUSE AFTER TURNING ON THE COMPUTER, REMOVE THE POWER CABLE, AND THEN RECONNECT THE MOUSE CABLE - If the mouse is connected after the power is turned on, the mouse appears to be nonfunctional. To make the mouse function properly: 1 While your computer is on, remove the power cable from the back of the computer. 2 Connect the mouse to the computer. 3 Reconnect the power cable. 4 Turn on your computer. Pressing the power button does not clear the computer's settings and does not restore mouse functionality. 40 Solving Problems

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40
Solving Problems
www.dell.com | support.dell.com
Mouse Problems
C
HECK
THE
KEYBOARD
CABLE
—
•
Ensure that the keyboard cable is firmly connected to the computer.
•
Shut down the computer (see page 25), reconnect the keyboard cable as shown on the setup diagram for
your computer, and then restart the computer.
•
Check the cable connector for bent or broken pins and for damaged or frayed cables. Straighten bent
pins.
•
Remove keyboard extension cables and connect the keyboard directly to the computer.
T
EST
THE
KEYBOARD
—
Connect a properly working keyboard to the computer, and try using the keyboard.
If the new keyboard works, the original keyboard is faulty.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 59.
R
ESTART
THE
COMPUTER
—
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Type
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, press the power button to restart the computer.
I
F
YOU
CONNECTED
THE
MOUSE
BEFORE
TURNING
ON
THE
COMPUTER
,
RECONNECT
THE
MOUSE
CABLE
—
1
Simultaneously press <Ctrl><Esc> to display the
Start
menu.
2
Type
u
, press the keyboard arrow keys to highlight
Shut down
or
Turn Off
, and then press <Enter>.
3
After the computer turns off, reconnect the mouse cable as shown on the setup diagram for your
computer.
4
Start the computer.
I
F
YOU
CONNECTED
THE
MOUSE
AFTER
TURNING
ON
THE
COMPUTER
,
REMOVE
THE
POWER
CABLE
,
AND
THEN
RECONNECT
THE
MOUSE
CABLE
—
If the mouse is connected after the power is turned on, the mouse appears to be
nonfunctional. To make the mouse function properly:
1
While your computer is on, remove the power cable from the back of the computer.
2
Connect the mouse to the computer.
3
Reconnect the power cable.
4
Turn on your computer.
Pressing the power button does not clear the computer’s settings and does not restore mouse functionality.