Dell XPS Gen 2 Owner's Manual - Page 35

Error Messages, If the message is not listed - install error

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TURN OFF CALL WAITING (CATCH-PHONE) - See your telephone directory for instructions on deactivating this feature. Then adjust the dial-up networking connection properties. 1 Click the Start button and click Control Panel. 2 Click Printers and Other Hardware, and then click Phone and Modem Options. 3 Click your connection type to highlight it. 4 Click the Dialing Rules tab and click Edit. 5 Click the To Disable Call Waiting box to place a checkmark in it. 6 Select the disable code from the drop-down menu (for example, *70). 7 Click Apply and click OK. ENSURE THAT YOU ARE CONNECTED TO THE INTERNET - With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it and connect to the Internet. ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER - Contact an Internet service provider to subscribe. CONTACT YOUR INTERNET SERVICE PROVIDER - Contact your Internet service provider for assistance. Error Messages If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames. A REQUIRED .DLL FILE WAS NOT FOUND - The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click the Change or Remove Program icon. 5 See the program documentation for installation instructions. INSERT BOOTABLE MEDIA - The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. Solving Problems 35

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Solving Problems
35
Error Messages
If the message is not listed, see the documentation for the operating system or the program that
was running when the message appeared.
T
URN
OFF
CALL
WAITING
(
CATCH
-
PHONE
) —
See your telephone directory for instructions on deactivating this
feature. Then adjust the dial-up networking connection properties.
1
Click the
Start
button and click
Control Panel.
2
Click
Printers and Other Hardware
, and then click
Phone and Modem Options.
3
Click your connection type to highlight it.
4
Click the
Dialing Rules
tab and click
Edit
.
5
Click the
To Disable Call Waiting
box to place a checkmark in it.
6
Select the disable code from the drop-down menu (for example, *70).
7
Click
Apply
and click
OK
.
E
NSURE
THAT
YOU
ARE
CONNECTED
TO
THE
I
NTERNET
—
With the Outlook Express e-mail program open, click
File
. If
Work Offline
has a checkmark next to it, click the checkmark to remove it and connect to the
Internet.
E
NSURE
THAT
YOU
HAVE
SUBSCRIBED
TO
AN
I
NTERNET
SERVICE
PROVIDER
—
Contact an Internet service provider
to subscribe.
C
ONTACT
YOUR
I
NTERNET
SERVICE
PROVIDER
—
Contact your Internet service provider for assistance.
A
FILENAME
CANNOT
CONTAIN
ANY
OF
THE
FOLLOWING
CHARACTERS
: \ / : * ? “ < > | —
Do not use these characters
in filenames.
A
REQUIRED
.DLL
FILE
WAS
NOT
FOUND
—
The program that you are trying to open is missing an essential file.
To remove and then reinstall the program:
1
Click the
Start
button and click
Control Panel
.
2
Click
Add or Remove Programs
.
3
Select the program you want to remove.
4
Click the
Change or Remove Program
icon.
5
See the program documentation for installation instructions.
I
NSERT
BOOTABLE
MEDIA
—
The operating system is trying to boot to a nonbootable floppy disk or CD.
Insert a bootable floppy disk or CD.