Dell XPS Gen 2 Owner's Manual - Page 43

Printer Problems

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IF THE POWER LIGHT IS STEADY AMBER - The computer is receiving electrical power, but an internal power problem might exist. • Ensure that the processor power cable is securely connected to the system board (see page 73). • Remove and then reinstall the memory modules (see page 73). • Remove and then reinstall any cards (see page 77). • If the problem persists, contact Dell (see page 112). IF THE POWER LIGHT IS BLINKING AMBER - A device might be malfunctioning or incorrectly installed. • Ensure that the main power cable is securely connected to the system board (see page 73). • Remove and then reinstall the video card, if applicable (see page 77). • If the problem persists, contact Dell (see page 112). ELIMINATE INTERFERENCE - Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are: • Power extension cables • Keyboard and mouse extension cables • Too many devices on a power strip • Multiple power strips connected to the same electrical outlet Printer Problems NOTE: Dell does not cover the printer's warranty. If you need technical assistance for your printer, call the printer's manufacturer. See the printer documentation for the correct phone number. CHECK THE PRINTER DOCUMENTATION - See the printer documentation for setup and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON - See the printer documentation for power button information. VERIFY THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the printer cables are securely connected to the printer and the computer. TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Solving Problems 43

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Solving Problems
43
Printer Problems
NOTE:
Dell does not cover the printer’s warranty. If you need technical assistance for your printer, call
the printer’s manufacturer. See the printer documentation for the correct phone number.
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
—
The computer is receiving electrical power, but an internal power
problem might exist.
•
Ensure that the processor power cable is securely connected to the system board (see page 73).
•
Remove and then reinstall the memory modules (see page 73).
•
Remove and then reinstall any cards (see page 77).
•
If the problem persists, contact Dell (see page 112).
I
F
THE
POWER
LIGHT
IS
BLINKING
AMBER
—
A device might be malfunctioning or incorrectly installed.
•
Ensure that the main power cable is securely connected to the system board (see page 73).
•
Remove and then reinstall the video card, if applicable (see page 77).
•
If the problem persists, contact Dell (see page 112).
E
LIMINATE
INTERFERENCE
—
Electrical appliances on the same circuit or operating near the computer can
cause interference. Other causes of interference are:
•
Power extension cables
•
Keyboard and mouse extension cables
•
Too many devices on a power strip
•
Multiple power strips connected to the same electrical outlet
C
HECK
THE
PRINTER
DOCUMENTATION
—
See the printer documentation for setup and troubleshooting
information.
E
NSURE
THAT
THE
PRINTER
IS
TURNED
ON
—
See the printer documentation for power button information.
V
ERIFY
THE
PRINTER
CABLE
CONNECTIONS
—
•
See the printer documentation for cable connection information.
•
Ensure that the printer cables are securely connected to the printer and the computer.
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is working by testing it with another device,
such as a lamp.