Dell XPS Gen 2 Owner's Manual - Page 32

CD drive problems, Start, My Computer - speaker

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www.dell.com | support.dell.com back of floppy disk write-protected not writeprotected NOTICE: Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads, which can render the drive inoperable. CLEAN THE DRIVE - Use a commercially available cleaning kit. CD drive problems NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD. ADJUST THE WINDOWS VOLUME CONTROL - Click the speaker icon in the lower-right corner of your screen. • Ensure that the volume is turned up by clicking the slidebar and dragging it up. • Ensure that the sound is not muted by clicking any boxes that are checked. TEST THE DRIVE WITH ANOTHER CD - Insert another CD to eliminate the possibility that the original CD is defective. CHECK THE SPEAKERS AND SUBWOOFER - See "Sound and Speaker Problems" on page 45. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE - Click the Start button and click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. 32 Solving Problems

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32
Solving Problems
www.dell.com | support.dell.com
NOTICE:
Do not attempt to clean drive heads with a swab. You may accidentally misalign the heads,
which can render the drive inoperable
.
CD drive problems
NOTE:
High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in
the drive or the CD.
C
LEAN
THE
DRIVE
—
Use a commercially available cleaning kit.
A
DJUST
THE
W
INDOWS
VOLUME
CONTROL
—
Click the speaker icon in the lower-right corner of your screen.
•
Ensure that the volume is turned up by clicking the slidebar and dragging it up.
•
Ensure that the sound is not muted by clicking any boxes that are checked.
T
EST
THE
DRIVE
WITH
ANOTHER
CD —
Insert another CD to eliminate the possibility that the original CD is
defective.
C
HECK
THE
SPEAKERS
AND
SUBWOOFER
—
See "Sound and Speaker Problems" on page 45.
E
NSURE
THAT
W
INDOWS
RECOGNIZES
THE
DRIVE
—
Click the
Start
button and click
My Computer
. If the CD
drive is not listed, perform a full scan with your antivirus software to check for and remove viruses.
Viruses can sometimes prevent Windows from recognizing the drive.
not write-
protected
back of floppy disk
write-protected