Gateway 995 995 Series Server User Guide - Page 133

Troubleshooting Battery replacement If you have problems after installing a new CMOS battery, try each of the following items, closing the case and restarting the server after each try: ■ Restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Correct any discrepancies. ■ Remove the panels by following the instructions in "Opening the server case" on page 41, then make sure that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors do not miss any pins. Warning To avoid bodily injury, do not attempt to troubleshoot your server problem if: ■ The power cords or plugs are damaged ■ Liquid has been spilled into your server ■ Your server was dropped ■ The case was damaged Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Technical Support. For more information, see "Telephone support" on page 120. ■ If you have the correct test equipment, make sure that the new battery has power. Although unlikely, your new battery may be defective. Codes Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an error message that describes the problem. The BIOS also sounds a beep code for errors when video is not available for text messages. A PCI expansion card (for example, a RAID controller) can also issue audible errors by itself, usually consisting of one long tone followed by a series of short tones. For more information on the beep codes issued, check the documentation for that device. Your server runs, but you hear no beep codes at startup. ■ The speaker may be defective. If the speaker is enabled but does not work, call Gateway Technical Support. www.gateway.com 127