HP 2550L HP Color LaserJet 2550 series - User Guide - Page 92

Solving PostScript (PS) errors, A Range Check error occurs. - toolbox download

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Solving PostScript (PS) errors Note The following situations are specific to the PS language and might occur when several printer languages are being used. To receive a printed or an onscreen message when PS errors occur, select this option in the PS printer driver or the HP Toolbox. The job prints in Courier (the printer default typeface) instead of the typeface that you requested. Cause Solution The requested typeface is not downloaded. A personality switch might have been performed to print a PCL job just before the PS printing job was received. Download the font that you want, and send the print job again. Verify the type and location of the font. Download the font to the printer, if applicable. See the software documentation for more information. A PS error-page prints. Cause The print job might not be PS. Solution Make sure that the print job is a PS job. Check to see whether the program expected a setup or PS header file to be sent to the printer. A virtual memory (VM) error occurs. Cause This is a PS font error that occurs when you are using several fonts. Solution ● Select Unlimited Downloadable Fonts from the printer driver. ● Simplify the document by reducing the number of graphics or fonts. A Range Check error occurs. Cause This is a PS font error that occurs when you are using several fonts. Solution ● Try printing from a different tray. ● Select Unlimited Downloadable Fonts from the printer driver. 82 Chapter 7 Problem solving ENWW

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Solving PostScript (PS) errors
The following situations are specific to the PS language and might occur when several
printer languages are being used.
Note
To receive a printed or an onscreen message when PS errors occur, select this option in the
PS printer driver or the HP Toolbox.
The job prints in Courier (the printer default typeface) instead of the typeface that you requested.
Cause
Solution
The requested typeface is not downloaded. A personality
switch might have been performed to print a PCL job just
before the PS printing job was received.
Download the font that you want, and send the print job
again. Verify the type and location of the font. Download the
font to the printer, if applicable. See the software
documentation for more information.
A PS error-page prints.
Cause
Solution
The print job might not be PS.
Make sure that the print job is a PS job. Check to see
whether the program expected a setup or PS header file to
be sent to the printer.
A virtual memory (VM) error occurs.
Cause
Solution
This is a PS font error that occurs when you are using
several fonts.
●
Select
Unlimited Downloadable Fonts
from the printer
driver.
●
Simplify the document by reducing the number of
graphics or fonts.
A Range Check error occurs.
Cause
Solution
This is a PS font error that occurs when you are using
several fonts.
●
Try printing from a different tray.
●
Select
Unlimited Downloadable Fonts
from the printer
driver.
82
Chapter 7
Problem solving
ENWW