HP 750c Service Manual - Page 204

Product History and Service Notes, Firmware A.02.09 - designjet out of paper error message

Page 204 highlights

Firmware A.02.09 D The print modes with Glossy media and Print Quality Best are printed in 6 passes. D Provides a significant improvement in paper advance error compensation, which is optimized when we add a line on the mark encoder (Refer to Service Note ' page 10Ć18). D Possible media jam when powering on the unit (3% or less). This problem is only present in firmware revision A.02.08. D Corner case when it does not find mark encoder, it ejects media continuously. This problem is only present in firmware revision A.02.08. D The I/O timeĆout was applied when sending PostScript jobs to the MIO port using all protocols but EtherTalk (so, TCP/IP, Novell and DLC/LLC) in previous versions. Since the front panel I/O timeĆout was 30 minutes by default, the symptom was having blocked the I/O during this amount of time. The workaround was to manually set the frontĆpanel timeĆout to 30 seconds. D When printing through a Centronics (not BiĆtronics) port the plotter hangs after printing around 30 PostScript plots. The problem can also occur with HPĆGL2 files but with less severity. This problem only occurs in firmware revision A.02.08. D Plotter hangs after sending several files with small margins. This bug is present in firmware revision A.02.08. Firmware A.02.08 D Banding Reference Localization of the mark encoder during the initialization: Firmware revisions A.02.03 and A.02.04 have a certain variability detecting the reference of the paper advance correction (mark encoder) during the initialization at the power up. If the error is too high, the paper advance correction will not be efficient. This problem affects only the units that require the paper advance correction (approximately about 30% of our units). D The accuracy calibration changed to improve the performance of the calibration. D Banding and pattern when printing with the following configuration: D Monochrome. D Coated, Heavyweight and Bond. D Best and Normal. D When the plotter is set to SMALL MARGINS, the black pen is not serviced after cutting the print. As a result, the black pen dries and may have startĆup problems. The new code applies servicing to this pen after cutting. D Japanese/Portuguese/Spanish/German localizations corrected. D Service Configuration plot improvements : D Mono not grayscaling colors. D Showing all K pen drop detect infos. D Plotter hangs after 20 plots when Maintenance Advised" message shows up on the front panel display. D MIO & JETADMIN: Out of memory" when receiving PML requests. JetAdmin polls the printer every 2 seconds, and the PML requests sent to it remain in its memory. That means that the memory is filled with PML packets. This fact can fill the memory (DesignJet 750C with no extra memory: only 4 MB) after 55 minutes if only one device has JetAdmin opened during all that time. If there are two, the time to obtain an Out of memory" message is reduced to a half, and so on. 10-6 Product History and Service Notes C4705-90000

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288

10-6
C4705-90000
Product History and Service Notes
Firmware A.02.09
D
The print modes with Glossy media and Print Quality Best are printed in 6 passes.
D
Provides a significant improvement in paper advance error compensation, which is
optimized when we add a line on the mark encoder (Refer to Service Note
'
page 10Ć18).
D
Possible media jam when powering on the unit (3% or less). This problem is only present
in firmware revision A.02.08.
D
Corner case when it does not find mark encoder, it ejects media continuously. This
problem is only present in firmware revision A.02.08.
D
The I/O timeĆout was applied when sending PostScript jobs to the MIO port using all
protocols but EtherTalk (so, TCP/IP, Novell and DLC/LLC) in previous versions. Since
the front panel I/O timeĆout was 30 minutes by default, the symptom was having blocked
the I/O during this amount of time. The workaround was to manually set the frontĆpanel
timeĆout to 30 seconds.
D
When printing through a Centronics (not BiĆtronics) port the plotter hangs after printing
around 30 PostScript plots. The problem can also occur with HPĆGL2 files but with less
severity. This problem only occurs in firmware revision A.02.08.
D
Plotter hangs after sending several files with small margins. This bug is present in
firmware revision A.02.08.
Firmware A.02.08
D
Banding Reference Localization of the mark encoder during the initialization: Firmware
revisions A.02.03 and A.02.04 have a certain variability detecting the reference of the paper
advance correction (mark encoder) during the initialization at the power up. If the error is
too high, the paper advance correction will not be efficient. This problem affects only the
units that require the paper advance correction (approximately about 30% of our units).
D
The accuracy calibration changed to improve the performance of the calibration.
D
Banding and pattern when printing with the following configuration:
D
Monochrome.
D
Coated, Heavyweight and Bond.
D
Best and Normal.
D
When the plotter is set to SMALL MARGINS, the black pen is not serviced after cutting
the print. As a result, the black pen dries and may have startĆup problems. The new code
applies servicing to this pen after cutting.
D
Japanese/Portuguese/Spanish/German localizations corrected.
D
Service Configuration plot improvements :
D
Mono not grayscaling colors.
D
Showing all K pen drop detect infos.
D
Plotter hangs after 20 plots when ±Maintenance Advised" message shows up on the front
panel display.
D
MIO & JETADMIN: ±Out of memory" when receiving PML requests. JetAdmin polls the
printer every 2 seconds, and the PML requests sent to it remain in its memory. That
means that the memory is filled with PML packets. This fact can fill the memory
(DesignJet 750C with no extra memory: only 4 MB) after 55 minutes if only one device
has JetAdmin opened during all that time. If there are two, the time to obtain an ±Out of
memory" message is reduced to a half, and so on.