HP LaserJet 5000 HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - Us - Page 10

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Contents

EN

3

Printer Maintenance

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Managing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . 64

HP Policy on Non-HP Toner Cartridges

. . . . . . . . . . . . . . . 64

Toner Cartridge Storage

. . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Toner Cartridge Life Expectancy . . . . . . . . . . . . . . . . . . . . . 64

Continue Printing When Toner is Low . . . . . . . . . . . . . . . . . 65

Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

4

Problem Solving

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Clearing Jams from the Input Tray Areas

. . . . . . . . . . . . . . 73

Clearing Jams from the Top Cover Area . . . . . . . . . . . . . . . 74

Clearing Jams from the Output Areas . . . . . . . . . . . . . . . . . 75

Clearing Jams from the Optional Duplexer . . . . . . . . . . . . . 76

Solving Repeated Paper Jams

. . . . . . . . . . . . . . . . . . . . . . 78

Understanding Printer Messages

. . . . . . . . . . . . . . . . . . . . . . . 79

Correcting Output Quality Problems

. . . . . . . . . . . . . . . . . . . . . 89

Determining Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting Flowchart

. . . . . . . . . . . . . . . . . . . . . . . . . 91

Troubleshooting Flowchart for Macintosh Users

. . . . . . . . 97

Checking the Printer’s Configuration . . . . . . . . . . . . . . . . . . . . 100

Menu Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Configuration Page

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

PCL or PS Font List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

5

Service and Support

Hewlett-Packard Warranty Statement . . . . . . . . . . . . . . . . . . . 105

Service During and After the Warranty Period

. . . . . . . . . 106

Limited Warranty for Toner Cartridge Life . . . . . . . . . . . . . . . . 107

Service Information Form

. . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP Software License Terms

. . . . . . . . . . . . . . . . . . . . . . . . . . 109

Worldwide Country/Region Sales and Service Offices

. . . . . . 110

A

Specifications

Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Paper Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Supported Sizes and Weights of Paper

. . . . . . . . . . . . . . A-3

Supported Types of Paper

. . . . . . . . . . . . . . . . . . . . . . . . A-6

Labels

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

Transparencies

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

Vellum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Envelopes

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Card Stock and Heavy Paper

. . . . . . . . . . . . . . . . . . . . . A-12

Section	Page
HP Support	5
Contents	9
Printer Basics	13
Overview	13
Printer Features and Benefits	14
Printer Information	16
Configurations	16
Printer Parts and Locations	18
Accessories and Supplies	19
Suggested Accessories	19
Ordering Information	20
Control Panel Layout	23
Control Panel Lights	23
Control Panel Keys	24
Control Panel Menus	25
Printer Software	26
Printer Drivers	27
Software for Windows	29
Software for Macintosh Computers	33
Software for Networks	34
Printing Tasks	37
Overview	37
Selecting the Output Bin	38
Printing to the Top Output Bin	39
Printing to the Rear Output Bin	40
Loading Tray 1	42
Loading Tray 2/Optional 250-Sheet Tray	43
Loading the 500-Sheet Tray (Optional)	45
Printing Both Sides of Paper (OptionalDuplexer)	47
Printing Special Paper	52
Printing Letterhead, Prepunched, or Preprinted Paper	52
Printing Envelopes	54
Printing Labels	56
Printing Transparencies	58
Printing Rotated Paper	59
Printing Full-Bleed Images	61
Printing Cards, Custom-Size and HeavyPaper	62
Printing Vellum	67
Advanced Printing Tasks	68
Using Features in the Printer Driver	68
Customizing Tray 1 Operation	70
Printing by Type and Size of Paper	72
Printer Maintenance	75
Overview	75
Managing the Toner Cartridge	76
HP Policy on Non-HP Toner Cartridges	76
Toner Cartridge Storage	76
Toner Cartridge Life Expectancy	76
Continue Printing When Toner is Low	77
Cleaning the Printer	79
Problem Solving	83
Overview	83
Clearing Paper Jams	84
Clearing Jams from the Input Tray Areas	85
Clearing Jams from the Top Cover Area	86
Clearing Jams from the Output Areas	87
Clearing Jams from the Optional Duplexer	88
Solving Repeated Paper Jams	90
Understanding Printer Messages	91
Correcting Output Quality Problems	101
Determining Printer Problems	103
Troubleshooting Flowchart	103
Troubleshooting Flowchart for MacintoshUsers	109
Checking the Printer’s Configuration	112
Menu Map	112
Configuration Page	113
PCL or PS Font List	115
Service and Support	117
Hewlett-Packard Warranty Statement	117
Service During and After the Warranty Period	118
Limited Warranty for Toner Cartridge Life	119
Service Information Form	120
HP Software License Terms	121
Worldwide Country/Region Sales and Service Offices	122
Specifications	125
Overview	125
Paper Specifications	126
Supported Sizes and Weights of Paper	127
Supported Types of Paper	130
Labels	133
Transparencies	133
Vellum	134
Envelopes	134
Card Stock and Heavy Paper	136
Printer Specifications	138
Physical Dimensions	138
Environmental Specifications	141
Serial Cable Specifications	143
Control Panel Menus	147
Overview	147
Information Menu	148
Paper Handling Menu	149
Print Quality Menu	151
Printing Menu	153
Configuration Menu	156
I/O Menu	161
EIO Menu (5000 N/5000 GN)	164
Resets Menu	166
Printer Memory and Expansion	167
Overview	167
Installing Memory	168
Checking Memory Installation	171
Adjusting Memory Settings	172
Installing EIO Cards/Mass Storage	174
Printer Commands	175
Overview	175
Understanding PCL Printer Command Syntax	176
Combining Escape Sequences	177
Entering Escape Characters	177
Selecting PCL Fonts	178
Common PCL Printer Commands	179
Regulatory Information	183
FCC Regulations	183
Environmental Product Stewardship	184
Protecting the Environment	184
Toner Material Safety Data Sheet	188
Declaration of Conformity	189
Safety Statements	190
Laser Safety Statement	190
Canadian DOC Regulations	190
VCCI Statement (Japan)	190
Laser Statement for Finland	191
Glossary	193

HP LaserJet 5000 HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - Us - Page 10

Clearing Jams from the Input Tray Areas, Clearing Jams from the Top Cover Area .. 74 - tray jam

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