HP LaserJet 5000 HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - Us - Page 91

Note Understanding Printer Messages The following table explains messages that might display on the printer's control panel. Printer messages and their meanings are listed in alphabetical order, with numbered messages following. If a message persists: • If a message persists requesting that you load a tray, or if a message indicates that a previous print job is still in the printer's memory, press [Go] to print or press [Cancel Job] to clear the job from the printer's memory. • If a message persists after performing all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Not all messages are described in this user's guide (many are self-explanatory). Some printer messages are affected by the Auto Continue and Clearable Warning settings from the Configuration Menu in the printer's control panel (page B-12). Printer Messages Message ACCESS DENIED MENUS LOCKED Explanation or Recommended Action The printer control panel function you are trying to access has been locked to prevent unauthorized access. See your network administrator. BAD DUPLEXER CONNECTION The duplexer is not connected properly. Re-install the duplexer. BAD OPT TRAY CONNECTION The optional tray is not connected properly. Re-install the optional tray. CANNOT DUPLEX REAR BIN OPEN The printer cannot duplex because the rear output bin is open. Close the rear output bin. EN Chapter 4: Problem Solving 79