HP LaserJet 5000 HP LaserJet 5000, 5000 N, 5000 GN, and 5000 DN Printers - Us - Page 108

Does the printer select the proper trays, output locations, and paper handling, accessories?, READY

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5 Does the printer select the proper trays, YES output locations, and paper handling accessories? For other problems, check the Contents, the Index, or NO the printer software help. The printer pulls from the wrong tray. An optional accessory is not working properly. A message other than READY is displayed. Make sure paper trays are correctly configured for paper size and type (page 60). Print a configuration page to see current tray settings (page 101). Make sure the tray selection (or paper type) in the printer driver or software application is set correctly. (The printer driver and software application settings override the printer's control panel settings.) If you do not want to print from Tray 1, remove any paper loaded in the tray or change the TRAY 1 MODE setting to CASSETTE (page 58). By default, paper loaded in Tray 1 will be printed first. If you want to print from Tray 1, but cannot select the tray from a software application, see page 58. Print a configuration page to verify that the accessory is installed properly and is functional (page 101). Configure the printer driver for the installed accessories (see the software help). Turn the printer off, and then turn the printer on. Verify that you are using the correct optional accessory for the printer. If the optional duplexer will not duplex, check that the rear output bin is closed. If the optional duplexer will not duplex, you might need to install more memory (page C-1). Go to page 79. 96 Chapter 4: Problem Solving EN

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96
Chapter 4:
Problem Solving
EN
5
Does the printer select the proper trays,
output locations, and paper handling
accessories?
YES
For other
problems,
check the
Contents, the
Index, or
the printer
software help.
The printer
pulls from the
wrong tray.
An optional
accessory is not
working
properly.
A message other
than
READY
is
displayed.
Make sure paper trays are correctly
configured for paper size and type
(page 60). Print a configuration
page to see current tray settings
(page 101).
Make sure the tray selection (or
paper type) in the printer driver or
software application is set correctly.
(The printer driver and software
application settings override the
printer’s control panel settings.)
If you do not want to print from
Tray 1, remove any paper loaded in
the tray or change the
TRAY 1 MODE
setting to
CASSETTE
(page 58). By
default, paper loaded in Tray
1 will be
printed first.
If you want to print from Tray 1, but
cannot select the tray from a
software application, see page 58.
Print a configuration page to verify
that the accessory is installed
properly and is functional (page
101).
Configure the printer driver for the
installed accessories (see the
software help).
Turn the printer off, and then turn the
printer on.
Verify that you are using the correct
optional accessory for the printer.
If the optional duplexer will not
duplex, check that the rear output bin
is closed.
If the optional duplexer will not
duplex, you might need to install more
memory (page C-1).
Go to page 79.
NO