HP LaserJet M1120 Service Manual - Page 135

Identify and correct print defects, Print-quality checklist, Start, Control Panel, Printer, Properties

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For Windows Vista: 1. In the Windows system tray, click Start, click Control Panel, and then click Printer. 2. Right-click the product icon. 3. Click Properties, or click Printing Preferences. 4. Change the settings, and then click OK. Identify and correct print defects Use the checklist and print-quality issues charts in this section to solve print-quality problems. Print-quality checklist General print-quality problems can be solved by using the following checklist: 1. Make sure that the paper or print media that you are using meets specifications. Generally, smoother paper provides better results. 2. If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure that you have printed by type. 3. Print a configuration page at the product control panel. If the page does not print correctly, the problem is with the hardware. Contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 4. Print a demo page at the control panel. If the page prints, the problem is with the printer driver. Try printing from another printer driver. 5. Try printing from a different program. If the page prints correctly, the problem is with the program from which you were printing. 6. Restart the computer and the product, and then try printing again. If the problem is not resolved, see General print-quality issues on page 120. ENWW Print problems 119

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For Windows Vista:
1.
In the Windows system tray, click
Start
, click
Control Panel
, and then click
Printer
.
2.
Right-click the product icon.
3.
Click
Properties
, or click
Printing Preferences
.
4.
Change the settings, and then click
OK
.
Identify and correct print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved by using the following checklist:
1.
Make sure that the paper or print media that you are using meets specifications. Generally,
smoother paper provides better results.
2.
If you are using a special print media such as labels, transparencies, glossy, or letterhead, ensure
that you have printed by type.
3.
Print a configuration page at the product control panel. If the page does not print correctly, the
problem is with the hardware. Contact HP. See
www.hp.com/
support/LJM1120
or the support flyer
that came in the product box.
4.
Print a demo page at the control panel. If the page prints, the problem is with the printer driver. Try
printing from another printer driver.
5.
Try printing from a different program. If the page prints correctly, the problem is with the program
from which you were printing.
6.
Restart the computer and the product, and then try printing again. If the problem is not resolved,
see
General print-quality issues
on page
120
.
ENWW
Print problems
119