HP Latex 560 User Guide - Page 187

Error code, Recommendation, Turn off the printer.

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Error code 14.73:01 14.74:01 14.75:01 14.78:01 16.10:01 19.10:04, 19.11:04, 19.12:04 19.21:10, 19.22:10 Recommendation Very low voltage detected 1. Turn off the printer and unplug both power cords. 2. Check that the power cords are not visibly damaged. 3. Ensure that the input voltage is within specifications (180-264 V AC). 4. Plug in both power cords and make sure they are fully inserted. 5. Turn on the printer. Low voltage detected 1. Turn off the printer and unplug both power cords. 2. Check that the power cords are not visibly damaged. 3. Ensure that the input voltage is within specifications (180-264 V AC). 4. Plug in both power cords and make sure they are fully inserted. 5. Turn on the printer. Excessive voltage detected 1. Turn off the printer and unplug both power cords. 2. Check that the power cords are not visibly damaged. 3. Ensure that the input voltage is within specifications (180-264 V AC). 4. Plug in both power cords and make sure they are fully inserted. 5. Turn on the printer. AC frequency out of range 1. Turn off the printer and unplug both power cords. 2. Check that the power cords are not visibly damaged. 3. Ensure that the input frequency is within specifications (50-60 Hz). Ambient temperature sensor measurement out of recommended range 1. Turn off the printer. 2. Check that the ambient temperature is within printer specifications (15-35°C). 3. Check that the electronic enclosures at the rear of the printer are properly ventilated. 4. Turn on the printer. Generic firmware error. Update the printer's firmware. See Firmware update on page 170. No AC signal detected in curing board 1. Turn off the printer and unplug both power cords. 2. Check that the power cords are not visibly damaged. 3. Ensure that the input voltage is within specifications (180-264 V AC). 4. Plug in both power cords and make sure they are fully inserted. 5. Turn on the printer. ENWW Front-panel error codes 181

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Error code
Recommendation
14.73:01
Very low voltage detected
1.
Turn off the printer and unplug both power cords.
2.
Check that the power cords are not visibly damaged.
3.
Ensure that the input voltage is within specifications (180–264 V AC).
4.
Plug in both power cords and make sure they are fully inserted.
5.
Turn on the printer.
14.74:01
Low voltage detected
1.
Turn off the printer and unplug both power cords.
2.
Check that the power cords are not visibly damaged.
3.
Ensure that the input voltage is within specifications (180–264 V AC).
4.
Plug in both power cords and make sure they are fully inserted.
5.
Turn on the printer.
14.75:01
Excessive voltage detected
1.
Turn off the printer and unplug both power cords.
2.
Check that the power cords are not visibly damaged.
3.
Ensure that the input voltage is within specifications (180–264 V AC).
4.
Plug in both power cords and make sure they are fully inserted.
5.
Turn on the printer.
14.78:01
AC frequency out of range
1.
Turn off the printer and unplug both power cords.
2.
Check that the power cords are not visibly damaged.
3.
Ensure that the input frequency is within specifications (50–60 Hz).
16.10:01
Ambient temperature sensor measurement out of recommended range
1.
Turn off the printer.
2.
Check that the ambient temperature is within printer specifications (15–35°C).
3.
Check that the electronic enclosures at the rear of the printer are properly ventilated.
4.
Turn on the printer.
19.10:04, 19.11:04, 19.12:04
Generic firmware error. Update the printer’s firmware. See
Firmware update
on page
170
.
19.21:10, 19.22:10
No AC signal detected in curing board
1.
Turn off the printer and unplug both power cords.
2.
Check that the power cords are not visibly damaged.
3.
Ensure that the input voltage is within specifications (180–264 V AC).
4.
Plug in both power cords and make sure they are fully inserted.
5.
Turn on the printer.
ENWW
Front-panel error codes
181