HP Latex 560 User Guide - Page 38
Troubleshooting, IO Configuration LEDs, Reset network parameters
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Troubleshooting IO Configuration page The IO Configuration page provides comprehensive print server status. It is an important diagnostic tool, especially if network communications are not available. For a description of messages that may appear on the IO Configuration page, see the HP Jetdirect Print Servers Administrator's Guide for your print server model. LEDs The printer has status lights (LEDs) that indicate the link status and network activity. ● When the green light is on, the printer has successfully linked to the network. ● When the yellow light is blinking, there is network transmission activity. Link troubleshooting If the printer does not successfully connect to the network: ● Both LEDs will be off. ● LAN Error - Loss of Carrier will be indicated on the IO Configuration page. If a link failure is indicated, try the following: ● Check cable connections. ● Print an IO Configuration page and check link settings. Item Port Config Auto Negotiation Description If the printer is properly linked, this item has one of the following values: - 10BASE-T HALF: 10 Mbps, half-duplex - 10BASE-T FULL: 10 Mbps, full-duplex - 100TX-HALF: 100 Mbps, half-duplex - 100TX-FULL: 100 Mbps, full-duplex - 1000TX FULL If the printer is not properly linked, one of the following messages will appear: - UNKNOWN: The printer is in an initialization state. - DISCONNECTED: A network connection has not been detected. Check network cables. Reconfigure the link settings, or restart the printer. Indicates whether auto-negotiation for link configuration is on or off. - ON (default): The printer will attempt to automatically configure itself onto the network at the proper speed and communication mode. - OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those of the network for proper operation. Reset network parameters Network parameters (for example, the IP address) can be reset to factory default values by a cold reset: turning the printer off and on again. After a cold reset, print an IO Configuration page to confirm that factory-reset values have been assigned. 32 Chapter 1 Introduction ENWW
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