HP Latex 560 User Guide - Page 188

Troubleshoot other issues

Get HP Latex 560 PDF manuals and user guides View all HP Latex 560 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 188 highlights

Error code 21:13 21.2:10 21.5:03 25.n:10 (where n = the ink cartridge number) 27.1:00 27.n:01 (where n = the printhead slot number) 29:00 29:01 29.1:01 29.2:00 32:01 Recommendation Unable to move the maintenance cartridge along its whole path 1. Turn off the printer. 2. While the printer is off, remove the maintenance cartridge manually. 3. Make sure that the maintenance cartridge path is clear. Remove any visible obstacles (paper, plastic parts, and so on) restricting the movement. 4. Reinstall the maintenance cartridge. 5. Turn on the printer. 6. If the error persists, replace the maintenance cartridge. Maintenance cartridge error 1. Turn off the printer. 2. Remove and reinsert the maintenance cartridge. 3. Turn on the printer. 4. If the error persists, replace the maintenance cartridge. The part that advances the maintenance cartridge cleaning roll is blocked. 1. Turn off the printer. 2. Remove and reinsert the maintenance cartridge. 3. Turn on the printer. 4. If the error persists, replace the maintenance cartridge. A possible error in the ink cartridge pressure sensor has been detected. The ink level reported may not be accurate. Call your service representative if feasible. Several blocked nozzles have been detected in the optimizer printhead. If print quality is not acceptable, clean or replace the printhead. A large number of blocked nozzles have been detected in one or more printheads. Calibration may have failed due to low printhead performance. Clean all the printheads and check their status. The maintenance cartridge (part number CZ681A) is almost full. It will need to be replaced soon. The maintenance cartridge is not inserted correctly. 1. Open the maintenance cartridge door on the right of the printer. 2. Make sure that the maintenance cartridge is correctly seated, then close the door. 3. If the error persists, replace the maintenance cartridge. Unable to track the maintenance cartridge status. Check, visually, that the maintenance cartridge has a correct status pattern on it. Unable to advance the printhead cleaning roll. Replace the maintenance cartridge. The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first. 182 Chapter 10 Troubleshoot other issues ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
Error code
Recommendation
21:13
Unable to move the maintenance cartridge along its whole path
1.
Turn off the printer.
2.
While the printer is off, remove the maintenance cartridge manually.
3.
Make sure that the maintenance cartridge path is clear. Remove any visible obstacles (paper,
plastic parts, and so on) restricting the movement.
4.
Reinstall the maintenance cartridge.
5.
Turn on the printer.
6.
If the error persists, replace the maintenance cartridge.
21.2:10
Maintenance cartridge error
1.
Turn off the printer.
2.
Remove and reinsert the maintenance cartridge.
3.
Turn on the printer.
4.
If the error persists, replace the maintenance cartridge.
21.5:03
The part that advances the maintenance cartridge cleaning roll is blocked.
1.
Turn off the printer.
2.
Remove and reinsert the maintenance cartridge.
3.
Turn on the printer.
4.
If the error persists, replace the maintenance cartridge.
25.n:10 (where n = the ink
cartridge number)
A possible error in the ink cartridge pressure sensor has been detected. The ink level reported may not
be accurate. Call your service representative if feasible.
27.1:00
Several blocked nozzles have been detected in the optimizer printhead. If print quality is not
acceptable, clean or replace the printhead.
27.n:01 (where n = the
printhead slot number)
A large number of blocked nozzles have been detected in one or more printheads. Calibration may have
failed due to low printhead performance. Clean all the printheads and check their status.
29:00
The maintenance cartridge (part number CZ681A) is almost full. It will need to be replaced soon.
29:01
The maintenance cartridge is not inserted correctly.
1.
Open the maintenance cartridge door on the right of the printer.
2.
Make sure that the maintenance cartridge is correctly seated, then close the door.
3.
If the error persists, replace the maintenance cartridge.
29.1:01
Unable to track the maintenance cartridge status. Check, visually, that the maintenance cartridge has a
correct status pattern on it.
29.2:00
Unable to advance the printhead cleaning roll. Replace the maintenance cartridge.
32:01
The take-up reel is disconnected. If you want to use the take-up reel, turn off the printer and ensure
that all take-up reel cables are connected (sensor cables, printer cable). If you do not want to use it, you
may need to unload the substrate manually from the take-up reel. Remember to cut the substrate first.
182
Chapter 10
Troubleshoot other issues
ENWW