Clean the electrical connections on a printhead
.............................................................................................................
155
Replace the maintenance cartridge
..................................................................................................................................
159
Cannot insert the maintenance cartridge
........................................................................................................................
161
Clean and lubricate the carriage rod
.................................................................................................................................
162
Clean the encoder strip
.......................................................................................................................................................
163
Clean the platen
...................................................................................................................................................................
164
Clean the substrate-advance sensor window
.................................................................................................................
167
Clean the exterior of the printer
........................................................................................................................................
168
Move or store the printer
....................................................................................................................................................
168
Service maintenance
...........................................................................................................................................................
168
8
Firmware update
..................................................................................................................................................................................
170
Firmware update using a USB flash drive
........................................................................................................................
170
Firmware update using the Embedded Web Server
......................................................................................................
171
Automatic firmware updates
.............................................................................................................................................
171
9
Accessories
............................................................................................................................................................................................
172
Order ink supplies
................................................................................................................................................................
173
Order accessories
................................................................................................................................................................
174
Disposal instructions
...........................................................................................................................................................
174
10
Troubleshoot other issues
...............................................................................................................................................................
176
Printer cannot get an IP address
.......................................................................................................................................
177
Cannot access the Embedded Web Server
......................................................................................................................
177
Printer is not printing
..........................................................................................................................................................
177
Program slows down or stalls while generating the print job
......................................................................................
178
Printer seems slow
..............................................................................................................................................................
178
Communication failures between computer and printer
..............................................................................................
179
Cannot connect to services such as firmware update, online search, or the Customer Involvement Program ... 179
Front-panel error codes
......................................................................................................................................................
180
11
Printer specifications
.........................................................................................................................................................................
186
Functional specifications
....................................................................................................................................................
187
Physical specifications
........................................................................................................................................................
188
Memory specifications
........................................................................................................................................................
188
Power specifications
............................................................................................................................................................
188
Ecological specifications
.....................................................................................................................................................
189
Environmental specifications
.............................................................................................................................................
189
Acoustic specifications
........................................................................................................................................................
189
Appendix A
Summary of common printing problems
.......................................................................................................................
190
Glossary
.....................................................................................................................................................................................................
192
ENWW
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