Read general instructions in the Help for specific fax problems
...................................................
129
The display always shows Phone Off Hook
..................................................................
129
The printer is having problems sending and receiving faxes
......................................
130
The printer cannot receive faxes, but can send faxes
..................................................
131
The printer cannot send faxes, but can receive faxes
..................................................
132
Fax tones are recorded on my answering machine
......................................................
132
The computer cannot receive faxes (HP Digital Fax)
...................................................
133
Network and connection issues
........................................................................................................................
133
Fix wireless connection
...................................................................................................................
133
Find network settings for wireless connection
..............................................................................
133
Fix Wi-Fi Direct connection
.............................................................................................................
134
Fix Ethernet connection
..................................................................................................................
134
Printer hardware issues
.....................................................................................................................................
135
Get help from the printer control panel
............................................................................................................
135
Understand printer reports
...............................................................................................................................
135
Printer status report
.......................................................................................................................
136
Network configuration page
...........................................................................................................
136
Print quality report
..........................................................................................................................
136
Wireless test report
.........................................................................................................................
136
Web access test report
....................................................................................................................
136
Solve problems using Web Services
..................................................................................................................
137
Maintain the printer
...........................................................................................................................................
137
Clean the scanner glass
..................................................................................................................
137
Clean the exterior
............................................................................................................................
138
Clean the document feeder
.............................................................................................................
138
Maintain the printhead and cartridges
...........................................................................................
139
Restore original factory defaults and settings
.................................................................................................
140
HP support
.........................................................................................................................................................
141
Appendix A
Technical information
.................................................................................................................
143
Specifications
.....................................................................................................................................................
143
Regulatory information
.....................................................................................................................................
145
Regulatory Model Number
..............................................................................................................
146
FCC statement
.................................................................................................................................
146
Notice to users in Korea
..................................................................................................................
147
VCCI (Class B) compliance statement for users in Japan
................................................................
147
Notice to users in Japan about the power cord
..............................................................................
147
Noise emission statement for Germany
.........................................................................................
147
Visual display workplaces statement for Germany
........................................................................
147
Notice to users of the U.S. telephone network: FCC requirements
................................................
148
Notice to users of the Canadian telephone network
......................................................................
149
x
ENWW