HP OfficeJet Pro 8120 User Guide - Page 107

Network and connection issues, Fix Wi-Fi connection

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2. On the control panel Home screen, touch Menu. 3. Scroll to Utilities and touch Tools. 4. Touch Troubleshooting, and then touch Fax. 5. Touch Fax Test Report to print. The printer prints the test report. 6. Review the report. ● If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax settings might cause problems faxing. See Change fax settings. ● If the test fails, review the report for more information on how to fix any problems found. Clear the Fax Log/Memory Clearing the fax log clears fax call records. 1. On the control panel Home screen, touch Menu. 2. Scroll to Utilities and touch Tools. 3. Touch Troubleshooting, and then touch Fax. 4. From the Fax screen, touch Clear Fax Logs/Memory. 5. Touch Clear. PBX Ring Detect Enable this feature to prevent false detection of extension phone being picked up if the voltage changes between rings in certain PBX environments. 1. On the control panel Home screen, touch Menu. 2. Scroll to Utilities and touch Tools. 3. Touch Troubleshooting, and then touch Fax. 4. From the Fax screen, touch the toggle button next to PBX Ring Detect to turn it on or off. Network and connection issues Learn how to troubleshoot network and connection issues. Fix Wi-Fi connection Select one of the following troubleshooting options: ● Restore network settings and reconnect the printer. See Restore settings. ● Check the network configuration or print the Wi-Fi test report to assist in diagnosing network connection issues. Clear the Fax Log/Memory 99

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2.
On the control panel Home screen, touch
Menu
.
3.
Scroll to
Utilities
and touch
Tools
.
4.
Touch
Troubleshooting
, and then touch
Fax
.
5.
Touch
Fax Test Report
to print.
The printer prints the test report.
6.
Review the report.
●
If the test passes and you are still having problems faxing, check the fax settings listed in the report to
verify the settings are correct. A blank or incorrect fax settings might cause problems faxing.
See
Change fax settings
.
●
If the test fails, review the report for more information on how to fix any problems found.
Clear the Fax Log/Memory
Clearing the fax log clears fax call records.
1.
On the control panel Home screen, touch
Menu
.
2.
Scroll to
Utilities
and touch
Tools
.
3.
Touch
Troubleshooting
, and then touch
Fax
.
4.
From the
Fax
screen, touch
Clear Fax Logs/Memory
.
5.
Touch
Clear
.
PBX Ring Detect
Enable this feature to prevent false detection of extension phone being picked up if the voltage changes between
rings in certain PBX environments.
1.
On the control panel Home screen, touch
Menu
.
2.
Scroll to
Utilities
and touch
Tools
.
3.
Touch
Troubleshooting
, and then touch
Fax
.
4.
From the
Fax
screen, touch the toggle button next to
PBX Ring Detect
to turn it on or off.
Network and connection issues
Learn how to troubleshoot network and connection issues.
Fix Wi-Fi connection
Select one of the following troubleshooting options:
●
Restore network settings and reconnect the printer.
See
Restore settings
.
●
Check the network configuration or print the Wi-Fi test report to assist in diagnosing network connection
issues.
Clear the Fax Log/Memory
99