HP OfficeJet Pro 8120 User Guide - Page 89
Solve a problem, Jams and paper-feed issues, Possible jam locations
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9 Solve a problem Solve common printer problems. You can get help from the HP software and the printer control panel. ● HP software: Provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. See Use HP software for more information. ● Printer control panel: Touch the Help button animations for some tasks. to access the Help menu, contextual help, and also If the suggestions do not solve the problems, try getting help using one of the support services, contact HP support. Visit hp.com/support for more information. Jams and paper-feed issues Learn how to troubleshoot jams and paper-feed issues. Possible jam locations Paper jams can occur in the following areas of the printer. Table 9-1 Possible jam locations Feature Description 1 Paper path cover 2 Print zone Solve a problem 81