Case K: Shared voice/fax line with computer dial-up modem and voice mail
.................................................................
72
Run the fax test
..........................................................................................................................................................................
74
8
Manage cartridges
...................................................................................................................................................................................
75
Dynamic Security Enabled Printers
..................................................................................................................................................
75
Tips for handling cartridges and printhead
.....................................................................................................................................
75
Check estimated ink levels
................................................................................................................................................................
76
Order cartridges
..................................................................................................................................................................................
76
Replace cartridges
..............................................................................................................................................................................
76
Store supply user data
.......................................................................................................................................................................
79
Cartridge warranty information
........................................................................................................................................................
79
9
Solve a problem
.......................................................................................................................................................................................
81
Jams and paper-feed issues
..............................................................................................................................................................
81
Possible jam locations
...............................................................................................................................................................
81
Remove jammed paper
.............................................................................................................................................................
82
Reset the printer
........................................................................................................................................................................
88
Learn how to avoid paper jams
................................................................................................................................................
88
Solve paper-feed problems
......................................................................................................................................................
89
Printer is unable to print
...........................................................................................................................................................
90
Printing issues
.....................................................................................................................................................................................
90
Fix problems with page not printing (unable to print)
..........................................................................................................
90
Fix print quality issues
...............................................................................................................................................................
91
Copy and scan issues
..........................................................................................................................................................................
92
Fax issues
.............................................................................................................................................................................................
92
What to do if the fax test failed
................................................................................................................................................
92
Troubleshoot fax problems
......................................................................................................................................................
95
Fax reports
..................................................................................................................................................................................
98
Network and connection issues
........................................................................................................................................................
99
Fix Wi-Fi connection
...................................................................................................................................................................
99
Fix Wi-Fi Direct connection
.....................................................................................................................................................
100
Fix Ethernet connection
..........................................................................................................................................................
100
Restore original network settings
.........................................................................................................................................
101
Printer hardware issues
...................................................................................................................................................................
101
The printer shuts down unexpectedly
..................................................................................................................................
101
Printhead alignment fails
.......................................................................................................................................................
101
Resolve printer failure
.............................................................................................................................................................
101
Understand printer reports
.............................................................................................................................................................
102
Print a printer report
................................................................................................................................................................
102
Printer maintenance
.........................................................................................................................................................................
102
Clean the scanner glass
..........................................................................................................................................................
102
Clean the exterior
....................................................................................................................................................................
104
Clean the document feeder
...................................................................................................................................................
104
Maintain the printhead and cartridges
.................................................................................................................................
105
Restore settings
................................................................................................................................................................................
106
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