HP XM600 hp kayak xm600 series 2, user's guide for desktop models
HP XM600 - Kayak - 128 MB RAM Manual
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- HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 1
HP Kayak XM600 Desktop User's Guide - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 2
Series 2 and HP Kayak XM600 This User's Guide covers the HP Kayak XM600 Series 2, equipped with socket-mounted processors. These PCs carry the model number P2190N and higher. A separate User's Manual is available for the HP Kayak XM600, equipped with slot-mounted processors. Each PC has a Support - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 3
HP Setup Program 19 Using Power Management 20 Manageability 20 Software and Drivers 20 2 Installing and Replacing Hardware Parts in Your PC Workstation 21 Removing and Replacing the Cover and Front Bezel 22 Replacing or Installing a Processor 24 Removing, Replacing and Upgrading Memory 27 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 4
User's Guide Contents 3 Troubleshooting Your HP PC Workstation 49 If Your PC Does Not Start Properly 50 Pre-Boot Diagnostics 52 HP e-DiagTools Hardware Diagnostics Utility 53 Image Creation and Recovery CD-ROM 55 Frequently Asked Questions 58 Collecting Information Before Contacting HP Support - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 5
of Microsoft Corporation. Pentium® is a registered trademark of Intel Corporation. Rambus and RDRAM are registered trademarks of Rambus Inc. Direct Rambus, Direct RDRAM and RIMM are trademarks of Rambus Inc. Hewlett-Packard France Business Desktop Division (BDD) 38053 Grenoble Cedex 9 France ©2000 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 6
WARNING WARNING WARNING WARNING Important Warnings Avoid Electrical Shocks To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The laser module should only - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 7
them, to the dealer from whom you purchased your PC, or to HP so that they can either be recycled or disposed of in the correct . Never touch or remove the communications board without first removing the connection to the telephone network. Unpacking Your PC Workstation If you are in any doubt that - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 8
troubleshoot your PC Workstation Setup This guide Setting Up and Using Your PC Workstation Reference Operating System Online Help Start Help Contents This guide Information CD-ROM Troubleshooting and Support HP Quick User's Guide The paper manual that came with your PC HP Troubleshooting Guide - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 9
://www.hp.com/go/kayaksupport and on the Information CD-ROM. This includes: • Troubleshooting Guide - provides troubleshooting information. • Technical Reference Manual - provides detailed information about your PC Workstation, including: System board switches, IRQs, DMAs, and I/O Addresses, power - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 10
.hp.com/desktops/kayak • Input voltage: 100 - 127, 200 - 240 V (switch select) • Input frequency: 50/60 Hz • Maximum power: 230 W continuous • The maximum supported power consumption per PCI accessory slot is 25 W, either from the 5 V or the 3.3 V supply and must respect the electrical specification - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 11
accessible power outlets and enough space for the keyboard, mouse, and any other accessories. 3 Position the PC Workstation so that its rear connectors are easily accessible. No tools are required to install your PC Workstation. However, if you plan to install a disk drive or an accessory board - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 12
are automatically configured as soon as they are physically attached to the PC Workstation. USB accessories are not supported by all operating systems. Line Out Jack. The internal audio speaker is deactivated when you use the Line Out jack. External speakers should have a built-in power supply. 12 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 13
-on feature will work only if the appropriate system board switch is set (the default setting is enabled). When you switch on the computer, it carries out the Power-On-SelfTest (POST) while the PC Workstation's logo is displayed. If you wish to view the details of this test, press the Esc key. If - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 14
on, the HP PC Workstation's logo is displayed. The PC Workstation performs a Power-On-Self-Test (POST). 2 The software initialization process starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomics advice for computer users), then asks - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 15
, or open web sites on the Internet. • Launch the Internet browser supplied with your system. • Lock or suspend your PC Workstation. • Access HP TopTools and customer information. • Mute or adjust the volume of the audio system. • A headphone and microphone can be connected directly to the keyboard - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 16
upgrade accessories. To check the configuration: 1 Turn on the display and then the PC Workstation. If the PC Workstation is already turned on, save your data and exit all programs, then restart the PC Workstation. Consult your operating system documentation for any special instructions concerning - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 17
and Using Your PC Workstation Using the HP Setup Program Using the HP Setup Program Use the Setup program to configure your PC Workstation (for example: setting up system and user passwords, installing and upgrading mass storage devices), and to solve configuration problems. It is recommended that - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 18
1 Setting Up and Using Your PC Workstation Using the HP Setup Program Security Menu Sub-menus are presented for changing the characteristics and values of the System Administrator Password, User Password, Power-on Password, Fixed Disk Boot Sector and for preventing unauthorized start-up from the - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 19
Setting Up and Using Your PC Workstation Setting Passwords in the HP Setup Program Setting Passwords in the HP Setup Program You can set passwords to provide different levels of protection for your PC Workstation, the Administrator password, the User password and the Power-on password. You set these - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 20
www.hp.com/go/kayaksupport, you can download the latest drivers and BIOS for your PC Workstation. You can also register to obtain information on new driver availability automatically. Contact your dealer for an up-to-date list of supported devices or check the HP web site: http://www.hp.com/go/kayak - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 21
hardware parts in your PC Workstation. Rear Fan Power Supply Unit Secondary Hard Disk Drive tray Front Access Cage Front Access Bays, for - 5.25-inch drives Primary Hard Disk Drive Bay HP Master Key Lock - 3.5-inch 1.44 MB floppy disk drive Memory module sockets supporting two RDRAM modules - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 22
2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Cover read the warning notices on pages 6 and 7. 1 Switch off the monitor and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 If necessary, unlock the cover using - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 23
Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the 2 If necessary, replace the front bezel. To do this, align the three guide pins located at the bottom of the bezel with their associated slots on the . Reconnect all the power and telecommunications cables. 23 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 24
systems by installing a second processor in the vacant processor socket. The second processor must be of the same specification (type, speed and level-2 cache memory capacity) as the existing processor. Removing an Existing Processor 1 Switch off the display and PC Workstation. Disconnect all power - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 25
and Replacing Hardware Parts in Your PC Workstation Replacing or Installing a Processor 2 Remove the PC Workstation's cover (refer to page 22 for instructions). 3 Locate the second processor socket marked CPU 2 on the system board. Lift the ZIF lever and remove the processor terminator from the - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 26
Windows NT 4 from a single-processor to a multi-processor system. Do not use the HP DualExpress! application when upgrading Windows 2000 from a single-processor to a multi-processor system. Using an installation Wizard, HP DualExpress! guides you through the operating system upgrade and will take - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 27
Web site at: http://www.hp.com/go/pcaccessories. Upgrading Memory The HP Kayak XM600 PC Workstation supports up to two RAMBUS Direct RAM (RDRAM) memory modules. If only one RDRAM module is installed, it must be installed in the socket nearest the processor(s). The unused memory socket must contain - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 28
and Replacing Hardware Parts in Your PC Workstation Removing, Replacing and Upgrading Memory 4 Install your new memory module, ensuring that the two notches on the bottom edge of the memory module are aligned with those of the socket. With the two retaining clips open, press the memory module fully - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 29
Hardware Parts in Your PC Workstation Removing and Replacing an Accessory Card Removing and Replacing an Accessory Card The HP Kayak XM600 has five 32-bit 33 MHz PCI accessory card slots and one AGP slot on the system board. The AGP slot accepts standard 25W AGP video cards. NOTE AGP PRO video - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 30
Parts in Your PC Workstation Installing Mass Storage Devices Installing Mass Storage Devices The PC has an integrated Ultra ATA-66 controller that supports install up to two 10K RPM hard disk drives in the desktop chassis. Refer to the drive's manual to see if you must set jumpers or if there is - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 31
your PC Workstation. Two of these are for IDE devices. • The ATA IDE cable supports two IDE devices. This cable is connected to the Primary IDE connector on the system board. The , Secondary IDE Cable Refer to the drive's installation guide to check jumper settings or if there is a special installation procedure to - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 32
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices 16-bit SCSI connector. The external connector allows up to ten external devices to be connected. This gives a maximum of 13 (internal + external) devices that can be connected. NOTE The total length of - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 33
2 Installing and Replacing Hardware Parts in Your PC Workstation Installing Mass Storage Devices The SCSI ID is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI ID. Some internal SCSI disk drives - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 34
2 Installing and Replacing Hardware Parts in Your PC Workstation Removing and Replacing the Primary Hard Refer to your operating system documentation for information on how to do this. Removing the Existing Drive 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 35
Installing a Second Hard Disk Drive 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front bezel (refer to page 23 for these instructions). 3 Remove the two retaining screws from the hard disk - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 36
Removing the Front Access Drive Cage 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and the front bezel (refer to page 22 for instructions). 3 Remove the retaining screw from the front access cage - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 37
Parts in Your PC Workstation Installing a Device in a Front Access Bay 3 Slide the new drive into the shelf. Ensure that the front of the new device is aligned with the other drive or filler plate. Secure the device in position using the screws supplied Ensure that the metal guides on the front - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 38
Hardware Parts in Your PC Workstation Replacing the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front bezel (refer to page 22). 3 Refer to "Removing the Front Access Drive Cage" on page 36 for instructions - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 39
2 Installing and Replacing Hardware Parts in Your PC Workstation Replacing the Floppy Disk Drive Replacing the Floppy Disk Drive Removing the Floppy Disk Drive 1 Refer to "Removing the Front Access Drive Cage" on page 36 for instructions on removing the front access cage. black screw 2 Remove - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 40
display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover and front bezel (refer to page 23 for these instructions speaker and control panel cables from their connectors on the system board. 7 From the front of the PC: (a) - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 41
Parts in Your PC Workstation Replacing the Hard Drive Bay and Speaker Assembly 9 Slide the hard disk drive bay and speaker assembly towards the system board the system board. 6 Reconnect the data and power cables. Replace the hard disk drive and hard disk drive tray. 7 Replace the PC Workstation's - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 42
IDE drive is removed, switch on the PC Workstation. The system BIOS will detect that the device is missing. Press F4 to confirm that you want to remove the device. The system configuration will be updated automatically. 1 Switch on the PC Workstation. 2 To enter the SCSI Configuration Utility press - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 43
Parts in Your PC Workstation Replacing the Main Chassis Fan Replacing the Main Chassis Fan Removing the Fan 1 Switch off the display and PC Workstation. Disconnect all power cables and any LAN or telecommunications cables. 2 Remove the PC Workstation's cover (refer to page 22 for instructions - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 44
and Replacing Hardware Parts in Your PC Workstation Replacing the Power Supply Unit Replacing the Power Supply Unit WARNING Removing the Power Supply Unit Hewlett-Packard does not support power supply upgrades. This information is provided to help you replace a defective power supply unit. For - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 45
the PC Workstation's cover and front bezel (refer to page 23 for these instructions). 3 Disconnect any cables attached to the system board. 4 Move the front access cage forward (described on page 36). 5 Remove the main memory, processor and any accessory cards from the old system board (described - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 46
the PC Workstation's cover and front bezel (refer to page 23). Reconnect all the power and telecommunications cables. 9 After installing the system board, you need to update your BIOS. NOTE The latest BIOS for your PC and instructions on updating the BIOS are available from: www.hp.com/go - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 47
ON enables the BIOS recovery mode at next boot. 8 OFF Retains CMOS memory. ON clears CMOS memory at next boot. 9 OFF Enables User and System Administrator passwords. ON clears the passwords at next boot. 10 OFF Selects the chassis type. OFF = desktop Location of system board switches 47 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 48
Hardware Parts in Your PC Workstation Replacing or to the dealer from whom you purchased your PC Workstation, or to HP, so that they can be either recycled or disposed of the PC Workstation's power supply cord and any connection to a telecommunications network. 2 Remove the PC Workstation's cover. - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 49
CD-ROM. • Frequently Asked Questions. • What to do if you need more help. • What to do before contacting HP Support. For more detailed information, refer to the Troubleshooting Guide, available on HP's web site at http://www.hp.com/go/kayaksupport, then select HP Kayak XM600 from the drop-down menu. - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 50
on-screen error message or a beep sequence when the PC starts up means there is a configuration problem with your PC. Check that... How The part of your configuration for which the Power-On Self Test has detected an error. Refer to the Troubleshooting Guide available from HP's web site at: www - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 51
itself is not defective. If the PC starts but you still have a problem... How 1 Switch off the PC. 2 Plug the cable into the correct connector on the back of the PC. Download the latest drivers from HP's web at: www.hp.com/go/kayaksupport Clean the mouse ball. Replace the mouse by a known working - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 52
OK Processor absent, not correctly connected or ZIP socket not closed Power supply is in protected mode No memory, bad memory modules, incompatible memory module Graphics card problem PnP/PCI initialization problem Corrupted BIOS. You need to activate crisis recovery procedure Defective system board - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 53
hardware configuration. • Provide precise information to an HP support agent so they can solve any problems quickly and effectively. For more information about this utility, refer to the e-DiagTools Hardware Diagnostics User's Guide, available on the HP web site in PDF (Adobe Acrobat) format - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 54
DiagTools starts, it will display a welcome screen. Follow the on-screen instructions to perform the diagnostic tests. The diagnostics utility will automatically detect the complete hardware configuration of your system before any tests are performed. Producing a Support Ticket To produce a complete - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 55
Troubleshooting Your HP PC Workstation drivers which are supplied in a "browseable area" of the CD-ROM. • Copy OS Master Files: For use when Windows prompts you to insert the operating system media when installing additional drivers. • HP e-DiagTools: Checks the system recovery, upgrade or downgrade, - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 56
3 Troubleshooting Your HP PC Workstation Image Creation and Recovery CD-ROM Performing a Recovery, Upgrade or Downgrade Ì The PC model must match the CD-ROM (the CD-ROM is locked to a specific PC model). Ì Backup all data files and, if necessary, software applications. Ì It is recommended upgrading - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 57
it later. If your PC Workstation does not have any SCSI drives, a message displaying "At least one service failed to start". You can remove the driver through Control Panel > SCSI To complete the recovery, you will need to install drivers recommended by Hewlett-Packard which are available from the - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 58
A: Your PC may have been infected by a virus. Run an antivirus utility on your PC. If the problem continues, update your PC's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/kayaksupport. Try reducing your demands on the PC by closing applications when you are not using - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 59
the problem. • If possible, have your system up and running and close by when you call. • We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morning and early evening). Refer to the HP Quick User's Guide for more information. You can learn more about HP service - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 60
Troubleshooting Your HP PC Workstation Collecting Information Before Contacting HP Support Collecting Information Before Contacting HP Support It is recommended that before contacting HP Support you note down some of the information mentioned below. This will help HP support deal with your problem - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 61
from Microsoft, 56 CMOS memory system board switch, 47 cover removing, 22 replacing, 23 CPU bracket, 46 D diagnosing hardware problems, 53 disabling sound, 58 disk drives installing, 30 downloadable documentation, 9 drivers downloading, 20 latest HP, 58 Dual Processors Installation, 24 Windows 2000 - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 62
power supply unit, 44 second hard disk drive, 35 system board, 46 installing and replacing hardware parts, 21 K key lock, 21 keyboard, 15 troubleshooting, 51 keyboard power-on system board switch, 47 L lock (cover), 21 M manageability, 20 mass storage device completing the installation, 42 memory - HP XM600 | hp kayak xm600 series 2, user's guide for desktop models - Page 63
troubleshooting your PC, 49 U unpacking the PC Workstation, 11 updating BIOS, 59 URL for downloadable documentation, 9 for downloading software and drivers, 20 for HP TopTools information, 20 for Kayak support, 49, 50, 51 for latest HP drivers, 58 for obtaining HP DiagTools, 53 for updating the BIOS
HP Kayak XM600 Desktop
User’s Guide