HP XM600 hp kayak xm600 series 2, user's guide for desktop models - Page 58

Frequently Asked Questions, Q: Where can I get information about the latest HP drivers?

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3 Troubleshooting Your HP PC Workstation Frequently Asked Questions Frequently Asked Questions Q: How can I reinstall my PC's operating system? A: PC Image Engineer - Use the Image Creation and Recovery CD-ROM provided with your PC. Q: Why is my PC running slowly/producing strange messages? A: Your PC may have been infected by a virus. Run an antivirus utility on your PC. If the problem continues, update your PC's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/kayaksupport. Try reducing your demands on the PC by closing applications when you are not using them. Refer to your Operating System documentation (online or paper) for information on performance monitoring. Q: I've been experiencing problems with my PC ever since I installed some new software. What can I do? A: Uninstall the software to see whether this solves the problem. If the problem continues, contact the software manufacturer for help or information on known compatibility problems. Q: How do I disable the integrated sound features on my PC if I install an add-on sound card (on Windows NT, Windows 95 and Windows 98)? A: Use the HP Setup program to disable the Audio item in the Advanced menu. Refer to refer to "Using the HP Setup Program" on page 17. Q: Can I use USB hardware devices with all the operating systems preloaded on my PC? A: No. USB is supported by Windows 95, Windows 98 and Windows 2000 only. Q: Is my PC year 2000-compliant? A: All new HP PC Workstations are designed to handle the transition to year 2000 without any problem. For more information, refer to HP's Year 2000 web site: www.hp.com/year2000. Q: An application says I need more free memory on my PC. How do I free memory? A: Quit any open applications that you are not using. Delete any unnecessary files on your hard disk. Q: Where can I get information about the latest HP drivers? A: www.hp.com/go/kayaksupport 58

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3
Troubleshooting Your HP PC Workstation
Frequently Asked Questions
58
Frequently Asked Questions
Q: How can I reinstall my PC’s operating system?
A: PC Image Engineer — Use the Image Creation and Recovery
CD-ROM
provided with your PC.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run an antivirus utility
on your PC.
If the problem continues, update your PC’s BIOS. You can download
the BIOS and updating instructions from
www.hp.com/go/kayaksupport
.
Try reducing your demands on the PC by closing applications when
you are not using them. Refer to your Operating System
documentation (online or paper) for information on performance
monitoring.
Q: I’ve been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems
.
Q: How do I disable the integrated sound features on my PC if I install an
add-on sound card (on Windows NT, Windows 95 and Windows 98)?
A: Use the HP Setup program to disable the Audio item in the Advanced
menu. Refer to
refer to “Using the HP Setup Program” on page 17
.
Q: Can I use USB hardware devices with all the operating systems
preloaded on my PC?
A: No. USB is supported by Windows 95, Windows 98 and Windows
2000 only.
Q: Is my PC year 2000-compliant?
A: All new HP PC Workstations are designed to handle the transition to
year 2000 without any problem. For more information, refer to HP’s
Year 2000 web site:
www.hp.com/year2000
.
Q: An application says I need more free memory on my PC. How do I free
memory?
A: Quit any open applications that you are not using.
Delete any unnecessary files on your hard disk.
Q: Where can I get information about the latest HP drivers?
A:
www.hp.com/go/kayaksupport