HP Xw9300 HP xw9300 Service and Technical Reference Guide - Page 132
E-Support, Help & Support Center (HSC) and E-Support
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E-Support Help & Support Center (HSC) and E-Support HSC provides online access to technical support information, software updates and downloads, diagnostic tools, and HP support contact information. To open HSC from your desktop, click Start > Help and Support. HSC contains four sections: • HP Product Information (requires Internet access)-Links to the HP Technical Support Web site for your product. You can access all related documentation, downloads and updates, tools, and more. • HP Software & Driver Downloads (requires Internet access)-Links to HP specific software downloads and updates. • HP Support Tools (requires Internet access)-Links to self-help tools and diagnostics offered by HP Instant Support Professional Edition. • Contact HP for Support-Provides two different options: • Chat with an expert online (requires Internet access)-Provides a tool to communicate with a support specialist online through Active Chat. • Call a support agent-Provides hardware details about the workstation and HP support contact phone number worldwide. 132 System Diagnostics and Troubleshooting