HP Xw9300 HP xw9300 Service and Technical Reference Guide - Page 168

message. Run the Drive Protection System test, Computer Setup F10 Setup. Run Computer - cpu 1 fan not detected

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Table 5-38 POST Error Messages (continued) Screen Message Probable Cause Recommended Action 940-Extended ROM signature not found The signature at the start of the Run ROMPaq again. ROM flash is missing. Your firmware (BIOS) is incomplete. 960-CPU Overtemp occurred The ambient temperature could exceed operating limits (maximum=95°F), or there are obstructions to airflow, including dust build up. 1. Be sure you are not operating the system in an environment that exceeds 95°F. 2. Disconnect power and open the access panel. 3. Check that cables are not blocking CPU heatsink fans or front fan, if installed. 4. Check that there is not excessive dust on major components. 5. If airflow is acceptable and there is not excessive dust, the thermal sensing circuitry has failed on the processors or on the system board. You must replace the processors, system board, or both. 1155-Serial Port Address Both external and internal serial Conflict Detected ports are assigned to same IRQ. 1. Remove any Comm port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and run Computer Setup (F10 Setup). Run Computer Setup or Windows utilities. 1720 SMART Hard Drive Detect Imminent Failure Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test, if applicable. 2. Apply firmware patch if applicable (see http://www.hp.com/support). 3. Back up contents and replace hard drive. 1721-SMART SCSI Hard Drive detects imminent failure Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test if applicable. 2. Apply firmware patch if applicable (see http://www.hp.com/support). 3. Back up contents and replace hard drive. 1780-Disk 0 Failure The drive is not installed correctly or 1. Make sure that any jumpers are set correctly, has failed. and that power and drive cables are connected, both to the drive and the system board. 2. Verify that the cables are the correct cables for your computer model. If this message persists, you might need service for your workstation. 1781-Disk 1 Failure The drive is not installed correctly or 1. Make sure that any jumpers are set correctly, has failed. and that power and drive cables are connected, both to the drive and the system board. 2. Verify that the cables are the correct cables for your computer model. If this message persists, you may need service for your workstation. 168 System Diagnostics and Troubleshooting

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System Diagnostics and Troubleshooting
168
940—Extended ROM
signature not found
The signature at the start of the
ROM flash is missing. Your firmware
(BIOS) is incomplete.
Run ROMPaq again.
960—CPU Overtemp
occurred
The ambient temperature could
exceed operating limits
(maximum=95°F), or there are
obstructions to airflow, including
dust build up.
1.
Be sure you are not operating the system in
an environment that exceeds 95°F.
2.
Disconnect power and open the access
panel.
3.
Check that cables are not blocking CPU
heatsink fans or front fan, if installed.
4.
Check that there is not excessive dust on
major components.
5.
If airflow is acceptable and there is not
excessive dust, the thermal sensing circuitry
has failed on the processors or on the system
board. You must replace the processors,
system board, or both.
1155—Serial Port Address
Conflict Detected
Both external and internal serial
ports are assigned to same IRQ.
1.
Remove any Comm port expansion cards.
2.
Clear CMOS.
3.
Reconfigure card resources and run
Computer Setup (F10 Setup). Run Computer
Setup or Windows utilities.
1720 SMART Hard Drive
Detect Imminent Failure
Hard drive is about to fail. (Some
hard drives have a firmware patch
that will fix an erroneous error
message.)
1.
Determine if hard drive is giving correct error
message. Run the Drive Protection System test,
if applicable.
2.
Apply firmware patch if applicable
(see
http://
www.hp.com/support
).
3.
Back up contents and replace hard drive.
1721—SMART SCSI Hard
Drive detects imminent
failure
Hard drive is about to fail. (Some
hard drives have a firmware patch
that will fix an erroneous error
message.)
1.
Determine if hard drive is giving correct error
message. Run the Drive Protection System test
if applicable.
2.
Apply firmware patch if applicable (see
http://
www.hp.com/support
).
3.
Back up contents and replace hard drive.
1780—Disk 0 Failure
The drive is not installed correctly or
has failed.
1.
Make sure that any jumpers are set correctly,
and that power and drive cables are
connected, both to the drive and the system
board.
2.
Verify that the cables are the correct cables
for your computer model.
If this message persists, you might need service
for your workstation.
1781—Disk 1 Failure
The drive is not installed correctly or
has failed.
1.
Make sure that any jumpers are set correctly,
and that power and drive cables are
connected, both to the drive and the system
board.
2.
Verify that the cables are the correct cables
for your computer model.
If this message persists, you may need service for
your workstation.
Table 5-38
POST Error Messages (continued)
Screen Message
Probable Cause
Recommended Action